Golf Course Service Attendant
2 weeks ago
Hillendale Country Club is currently seeking a part-time Outside Service Attendant to support our operations for the golf season. This role is ideal for individuals who have a passion for golf and enjoy engaging with members and guests.
POSITION SUMMARY
The Outside Service Attendant is responsible for preparing and maintaining golf carts while delivering exceptional customer service to our members and their guests.
KEY RESPONSIBILITIES
- Prepare and stage golf carts for daily use.
- Ensure carts are stocked and maintained before and after each round.
- Welcome members and assist with loading their golf equipment onto the carts.
- Clean golf clubs and return them to the designated area.
- Support the upkeep of the driving range by collecting and cleaning range balls.
- Provide assistance in various areas of the golf course as required.
- Prepare member clubs for play according to the tee sheet.
- Maintain organization and cleanliness in the bag storage area.
- Ensure cart staging, storage, and bag room areas are tidy and well-organized.
- Exhibit a commitment to the club's success by fostering positive interactions with staff and members, while adhering to quality, service, and safety standards.
- Complete additional tasks as directed by club or company management.
- Maintain regular and punctual attendance for all scheduled shifts.
WORKING CONDITIONS
This position may require early morning and evening shifts, including weekends and holidays. Employees may be exposed to varying environmental conditions, including inclement weather and potential hazards associated with golf course operations.
QUALIFICATIONS
- Ability to operate golf carts safely.
- Effective verbal communication skills to interact with members.
- Strong customer service orientation with attention to detail.
EDUCATION AND EXPERIENCE
- Knowledge of golf is preferred.
- Must be at least 16 years old.
- Previous customer service experience is advantageous.
PHYSICAL DEMANDS
- Visual and auditory abilities to read documents, use a computer, and communicate effectively.
- Standing and walking for a majority of the shift.
- Ability to climb, stoop, squat, and kneel as needed.
- Dexterity for using phones, typing, and driving.
- Ability to lift items weighing over 25 pounds occasionally.
Note: The above statements are intended to describe the general nature and level of work performed by employees in this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position. Job descriptions may be updated as necessary.
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