Patient Care Operations LPN
2 weeks ago
Join LHC Group as a Full-Time Patient Care Management Assistant.
We prefer candidates with prior experience in home health care.
The Patient Care Management Assistant plays a crucial role in supporting the Patient Care Manager by coordinating a dedicated team to ensure seamless, high-quality care for home health patients within the designated area. This position emphasizes the importance of having a skilled and informed team committed to delivering exceptional care efficiently, adhering to physician directives and regulatory standards.
Key Responsibilities
- Manage incoming communications from field staff, healthcare providers, referral sources, and patients, documenting messages and orders as necessary.
- Regularly check and report on the status of incoming faxes to the relevant personnel.
- Facilitate communication by coordinating and sending necessary documents to physician offices.
- Track pending laboratory results, ensuring timely follow-up and communicating outcomes to physicians and relevant team members.
- Oversee the status of patients in hospital settings to guarantee effective care coordination.
- Assist the Patient Care Manager in analyzing various software reports that enhance care coordination and utilization management, aiming for positive patient outcomes.
- Support the Patient Care Manager with authorization processes for payer sources as required.
- Conduct follow-ups based on health check calls or tele-monitoring alerts, ensuring effective communication with team members.
- Prepare patient lists and relevant documentation for weekly case discussions.
- Provide direct patient care as needed, in line with the scope of practice, care plans, and physician orders, while collaborating with other healthcare professionals.
- Complete required training and courses as mandated by LHC Group and state regulations.
- Assist in reviewing clinician documentation to ensure accuracy and completeness in submissions by field staff.
- Participate in the agency's Episode Management process.
- Perform additional duties as assigned.
License Requirements
- Current CPR certification is mandatory.
- Active LPN licensure in the state of practice is required.
- Possession of a valid Driver's License, vehicle insurance, and access to reliable transportation.
- For Louisiana: Must hold a current, unrestricted LPN Licensure and have at least one year of LPN experience.
LHC Group is dedicated to fostering a culture of diversity, equity, and inclusion. We are an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
About Egan - Ochsner Home Health is part of the LHC Group family, recognized as a preferred partner for post-acute care across the nation. We are committed to delivering high-quality, cost-effective healthcare that meets our patients' needs in their homes. Our mission is to provide effective and efficient healthcare services to more patients and families, guided by our shared purpose: It's all about helping people.
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