Automotive Customer Service Representative

1 week ago


Auburn, Maine, United States Tire Warehouse Full time
Job Overview

Company Overview:

Tire Warehouse is a prominent name in the automotive service sector, specializing in tire sales and vehicle maintenance. Our commitment to excellence is reflected in our dedicated workforce, who prioritize customer satisfaction by providing only necessary services and ensuring high-quality workmanship.

Position Summary:

The Automotive Customer Service Representative role can be either full-time or part-time, with hourly compensation determined by experience and qualifications. This position acts as a key holder and assumes managerial responsibilities in the absence of the Store Manager. The representative is tasked with delivering exceptional customer service while driving sales of tires and automotive repair services.

Compensation: $17 per hour, based on experience and certifications.

Key Responsibilities:

  • Complete comprehensive training to effectively implement the Tire Warehouse sales process.
  • Serve as the first point of contact for customers both in-store and over the phone, engaging them, scheduling appointments, and building trust.
  • Assist management in various guest service functions, including work order completion and register support.
  • Act as a secondary key holder with responsibilities for opening and closing the store.
  • Adhere to all financial transaction policies and collaborate with management to address customer service issues.
  • Communicate effectively about all products and services offered by Tire Warehouse.
  • Comply with company policies and safety standards, ensuring a safe work environment.
  • Maintain a clean and organized customer waiting area.
  • Perform additional duties as assigned.

Qualifications:

  • High school diploma or equivalent required.
  • Valid driver's license with a satisfactory Motor Vehicle Report (MVR).
  • Strong verbal communication skills and the ability to write accurate sales work orders.
  • Proficient problem-solving abilities.
  • Availability to work days, evenings, weekends, and holidays.

Work Environment:

This position operates in an automotive service environment, with exposure to moderate noise levels and various environmental conditions.

Profile Summary:

  • Focus on delivering outstanding customer service.
  • Ability to communicate clearly and professionally.
  • Basic sales skills and the capacity to address customer concerns effectively.
  • Strong time management skills and the ability to handle multiple tasks.
  • Team-oriented, with a collaborative approach to work.

Benefits:

  • Paid vacation and holidays for full-time employees.
  • Reimbursement for relevant certifications.
  • 401k eligibility from the start of employment.
  • Employee discounts and healthcare options for full-time staff.
  • Opportunities for career advancement.

Growth Opportunities:

Tire Warehouse is dedicated to fostering career development through training, leadership opportunities, and professional growth initiatives.

Tire Warehouse is an equal opportunity employer, providing fair employment opportunities to all applicants without discrimination.



  • Auburn, Maine, United States Tire Warehouse Full time

    Job OverviewCompany Overview:Tire Warehouse is a prominent name in the automotive service sector, specializing in tire sales and vehicle maintenance. Our commitment to excellence is reflected in our dedicated workforce, who prioritize customer satisfaction by providing honest recommendations and ensuring high-quality service on every vehicle.Position...


  • Auburn, Maine, United States Tire Warehouse Full time

    Job OverviewCompany Overview:Tire Warehouse is a prominent name in the automotive service industry, specializing in tire sales and maintenance. Our commitment to excellence is reflected in our dedicated workforce, who prioritize customer satisfaction by providing only necessary services and ensuring quality workmanship on every vehicle.Position Summary:The...


  • Auburn, Maine, United States Northeast Bank Full time

    Job OverviewNortheast Bank is a community-focused financial institution dedicated to serving the needs of our clients and the communities we operate in. We pride ourselves on fostering a supportive work environment that values our employees and encourages professional growth. Our competitive compensation and benefits package includes generous paid time off,...


  • Auburn, Maine, United States Lee Auto Mall Full time

    Job Opportunity at Lee Auto MallJob Title: Honda/GMC Sales ConsultantJob Summary:We are seeking a highly motivated and results-driven Automotive Sales Consultant to join our team at Lee Auto Mall. As a Sales Consultant, you will be responsible for engaging with new and existing customers, performing high-quality presentations and demonstrations of new and...


  • Auburn, Maine, United States Lee Auto Mall Full time

    Job OpportunityWe are seeking a skilled Automotive Technician to join our team at Lee Auto Mall.About the RoleAs an Automotive Technician, you will be responsible for diagnosing and repairing complex vehicle issues.You will work with a variety of makes and models, utilizing your mechanical expertise to ensure high-quality repairs.Our team is committed to...


  • Auburn, Maine, United States Evergreen Subaru Full time

    Job OverviewSalary: Based on experienceEvergreen Subaru is in search of a dedicated individual with exceptional customer service abilities to fill the role of Automotive Attendant.Key ResponsibilitiesWelcoming clients with a courteous and professional demeanor.Assisting in the movement of client vehicles during the check-in process.Maintaining a fleet of...


  • Auburn, Maine, United States Evergreen Subaru Full time

    Job OverviewSalary: $80,000+Evergreen Subaru is experiencing rapid growth. We are not your typical car dealership. At Evergreen Subaru, we pride ourselves on being an innovative and forward-thinking establishment that fosters a positive and productive workplace culture. We are seeking a creative, inquisitive, and passionate individual who excels in...


  • Auburn, Maine, United States Lee Auto Mall Full time

    Job OverviewLee Auto Mall is seeking an experienced Automotive Finance Manager to join our team. As a key member of our sales and finance department, you will be responsible for working directly with customers to explain and recommend financing options, aftermarket products, and other options.Key ResponsibilitiesCustomer Interaction: Work directly with...


  • Auburn, Maine, United States Lee Auto Mall Full time

    Job OverviewLee Auto Mall is seeking skilled Automotive Technicians to join our Auburn location. As a leading automotive retailer, we offer a dynamic work environment with opportunities for growth and advancement.Key ResponsibilitiesDiagnose and repair complex automotive issuesPerform routine maintenance and inspectionsCollaborate with colleagues to achieve...


  • Auburn, Maine, United States Evergreen Subaru Full time

    Job OverviewSalary: Based on experienceEvergreen Subaru is in search of a dedicated individual with exceptional customer service abilities to fill the role of Valet.Key ResponsibilitiesWelcoming clients with a courteous and professional demeanor.Parking and retrieving customer vehicles during their service appointments.Maintaining a fleet of clean loaner...


  • Auburn, Maine, United States Evergreen Subaru Full time

    Job OverviewSalary: Based on experienceEvergreen Subaru is in search of a dedicated individual with exceptional customer service abilities to fulfill the role of Valet.Key ResponsibilitiesWelcoming clients with a courteous and professional demeanor.Assisting in the movement of client vehicles during the check-in process.Maintaining a fleet of clean loaner...


  • Auburn, Maine, United States Genuine Parts Company Full time

    Job Summary:Genuine Parts Company is seeking a skilled Counter Sales Representative to join our team. As a Counter Sales Representative, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a positive and professional work environment.Key Responsibilities:Customer Service: Greet and assist customers, provide...


  • Auburn, Maine, United States Goodwill Northern New England Full time

    Job Summary:The Sales Associate works under the direction of store management to maintain efficient store operations. Responsible for providing outstanding customer service while maintaining a clean, organized and safe store. The Sales Associate is expected to create a positive employee and customer experience by modeling Goodwill's mission and citizenship...


  • Auburn, Maine, United States Five County Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Financial Service Associate to join our team at Five County Credit Union. As a Financial Service Associate, you will be responsible for providing exceptional service to our members, processing transactions, and assisting with new account openings.Key ResponsibilitiesProvide exceptional service...


  • Auburn, Maine, United States Five County Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Financial Service Associate to join our team at Five County Credit Union. As a Financial Service Associate, you will be responsible for providing exceptional service to our members, processing transactions, and assisting with new account openings.Key ResponsibilitiesProvide exceptional service...


  • Auburn, Maine, United States Jim Finucane - State Farm Agency Full time

    Job OverviewAt Jim Finucane - State Farm Agency, we are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will play a critical role in helping our clients achieve their financial goals and objectives.Key ResponsibilitiesDevelop Insurance Solutions: Create personalized insurance quotes, make...


  • Auburn, Maine, United States Central Maine Medical Center Full time

    About the RoleCentral Maine Medical Center is seeking a highly skilled and detail-oriented Patient Services Representative to join our team. As a Patient Services Representative, you will play a vital role in ensuring the smooth operation of our medical office, providing exceptional patient care, and maintaining accurate records.Key...


  • Auburn, Maine, United States Central Maine Medical Center Full time

    About the RoleCentral Maine Medical Center is seeking a highly skilled and detail-oriented Patient Services Representative to join our team. As a Patient Services Representative, you will play a vital role in ensuring the smooth operation of our medical office, providing exceptional patient care and service, and maintaining accurate and complete patient...


  • Auburn, Maine, United States FRITO LAY Full time

    Job DescriptionJob Summary: We are seeking a highly motivated and results-driven Route Sales Representative to join our team at Frito-Lay. As a Route Sales Representative, you will be responsible for delivering, selling, and merchandising our complete line of products to local stores, including gas stations, dollar stores, and large grocery stores.Key...


  • Auburn, Maine, United States Lee Auto Mall Full time

    Job DescriptionNissan Service Advisor/Service WriterJob Summary:We are seeking a highly skilled and customer-focused Service Advisor/Service Writer to join our team at Lee Auto Mall. As a Service Advisor/Service Writer, you will play a critical role in ensuring our customers receive exceptional service and support throughout their vehicle service...