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Chief Operations Officer

1 month ago

Glen Allen, Virginia, United States Bankers Insurance Full time
Job Title: Chief Operations Officer

The Chief Operations Officer is a critical leadership role responsible for driving the strategic direction and daily operations of Bankers Insurance's agency operations. This position requires a unique blend of strategic thinking, operational expertise, and leadership skills to oversee the Company's IT, Systems support, Operations, Compliance, Quality Control, Innovation, Real Estate, Enterprise Risk Management, and Compliance initiatives.

Key Responsibilities:
  • Set the strategic direction and oversee the Company's daily operations, ensuring alignment with the Company's mission and growth objectives.
  • Lead the Company's vendor management process, ensuring compliance with current best-practices and risk management.
  • Identify and implement new technologies to support the Company's strategic goals and enable scalability and growth.
  • Determine the best approach to leverage the Company's data and analytics to inform decision-making and enhance the client experience.
  • Lead the Company's Innovation initiatives, fostering a culture of innovation and continuous improvement to drive growth and expansion.
  • Ensure regulatory and Company policy compliance regarding systems and data integrity, ensuring the security of the Company's data.
  • Oversee the training and education of employees on systems and data security policies and procedures.
  • Develop and adhere to a budget, managing expenses accordingly.
Requirements:
  • Strategic and customer-centric thinking, with a proven track record of managing and leading professional teams.
  • Previous experience as a department head, team leader, or senior-level position supporting the operations of an Insurance Brokerage operation.
  • Bachelor's degree.
  • Demonstrated success in managing and leading a professional team of IT, Systems, and Operations professionals.
  • Required technical skills to support the Company's IT and Operations infrastructure.
  • Demonstrated visibility within the insurance brokerage space and ability to interact with industry experts.
  • High degree of integrity and desire to work in a fast-paced, dynamic professional environment.
  • Ability to think strategically and execute on those plans.
  • Ability to work in a budget-oriented environment.

Travel: Minimal degree of travel required.