Operations Efficiency Lead

1 week ago


Brentwood, New York, United States Ovation Healthcare Full time
About Ovation Healthcare

Welcome to Ovation Healthcare, a pioneer in enhancing local healthcare for over 40 years. Our mission is to empower independent community healthcare by providing essential support, guidance, and innovative shared services.

Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering cutting-edge solutions through experience and thought leadership while valuing trust, respect, and customer-centric behavior.

Headquartered in Brentwood, TN, we are seeking talented professionals who share our passion for helping independent hospitals thrive. As a valued member of our team, you will collaborate with skilled subject matter specialists and operations executives in a collaborative atmosphere of professionalism and teamwork.

Follow Up Manager Role

This role oversees the operations of the Follow Up team, focusing on identifying opportunities to enhance efficiency and process improvement. Key responsibilities include building successful working relationships with Follow Up Team Leads and staff, directly reporting to the VP or Revenue Cycle. The position also involves monitoring AR for all clients across various specialties.

Main Responsibilities:

  • Management of Multiple Specialties (ER/Urgent Care, Occupational Health, Pain/Anesthesia, Geriatrics, and other specialties)
  • Team Management and Process Improvement
  • Implementing changes within the unit
  • Coordinating training needs
  • Guiding Team Leads to resolve issues
  • Monitoring PTO and flex time requests
  • Reviewing Daily Workflows
  • Completing performance reviews
  • Auditing Employees and providing feedback
  • AR Management and Trending Issues Resolution
  • Reporting directly to VP of Revenue Cycle
  • Collaborating with VP or Rev Cycle on process improvements
Estimate Salary Range

The estimated salary range for this role is $60,000 - $80,000 per year, based on industry standards and location considerations.



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