Chief Growth Officer

1 week ago

Brentwood, New York, United States MSI Full time

About the Role

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This is a senior leadership position responsible for driving the growth and profitability of MSI's slab and flooring division in the Long Island, Queens, and Bronx NY territory.

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Key Responsibilities

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  • Develop and execute a comprehensive sales strategy for slab and flooring products, aligning with MSI's overall business goals.
  • Lead, mentor, and manage a high-performing team of sales professionals, providing coaching, performance reviews, and training to ensure they achieve their sales goals and consistently meet customer expectations.
  • Build and maintain strong relationships with key customers, distributors, and vendors to foster long-term partnerships, monitoring customer feedback and working with internal teams to resolve any issues or concerns promptly.
  • Conduct market research to identify new opportunities, trends, and areas for growth in the slab and flooring market, developing strategies to penetrate new markets and expand product reach while maintaining a focus on customer needs and satisfaction.
  • Prepare and present detailed sales forecasts, pipeline reports, and analysis of sales performance, using data to refine strategies, adjust tactics, and ensure the team is on track to meet or exceed sales objectives.
  • Partner with operations, logistics, and product development teams to ensure product availability, timely deliveries, and seamless execution of sales agreements, ensuring inventory levels meet demand and managing stock levels effectively.
  • Develop and deliver training programs on product knowledge, sales techniques, and customer service for the sales team, ensuring all team members are well-versed in product features, competitive advantages, and customer-centric selling.
  • Collaborate with the marketing department to develop materials and campaigns to promote slab and flooring products, supporting marketing efforts to increase brand awareness and drive demand for MSI's offerings.
  • Monitor sales performance and adjust tactics as necessary to stay on track to meet or exceed sales objectives and achieve business growth.
  • Negotiate and close deals with key customers and distributors, ensuring contracts and agreements are aligned with MSI's objectives and financial targets, and achieving a high rate of deal closure while maintaining excellent customer relations.
  • Perform additional duties as required, assisting with other strategic initiatives directed by senior management to further MSI's business objectives.
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Requirements

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  • An extensive knowledge of the countertop and/or flooring products industry, including materials, finishes, applications, and market trends.
  • A demonstrated ability to lead and grow a sales team in a highly competitive and dynamic industry, experience managing multi-million-dollar sales pipelines, and achieving revenue growth targets.
  • Strong interpersonal and communication skills, including the ability to negotiate effectively, resolve conflicts, and present ideas persuasively to both internal and external stakeholders.
  • Ability to analyze sales data and market trends, interpret customer needs, and create actionable plans to drive growth and profitability, adapting quickly to changing market conditions.
  • Ability to make decisions in high-pressure situations, resolve conflicts, and find creative solutions to complex challenges, demonstrating strong judgment and decision-making skills in both strategic and tactical contexts.
  • Ability to travel 50-75% locally as needed to visit customers and occasional travel to trade shows and regional offices.
  • Bachelor's Degree in Business, Marketing, or a related field.
  • 5+ years of experience in sales leadership, preferably within the countertop, flooring, or construction material industries.
  • Proven success in managing a high-performance sales team and achieving substantial revenue growth.
  • Strong knowledge of sales principles, CRM software (e.g., Salesforce), and Microsoft Office Suite.
  • Excellent presentation, negotiation, and networking skills.
  • Self-motivated with the ability to thrive in a fast-paced environment.
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Benefits

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  • Referral, Holiday, and Annual Bonuses.
  • Annual pay increases.
  • Paid Time Off.
  • Medical, Dental, and Vision Insurance.
  • Company-paid Short Term and Long Term disability;
  • Company-paid Life Insurance.
  • Tuition Reimbursement.
  • Traditional and Roth 401(k) plans with company matching contributions.
  • Charitable donation matching programs.
  • Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.
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About MSI

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MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile, and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada.

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MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, Onyx, Stacked Stone, and Pavers imported from over 36 countries on six continents.

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Why Choose MSI

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  • Fast-paced and dynamic work environment.
  • Opportunities for career advancement and professional growth.
  • Competitive salary and benefits package.
  • Diverse and inclusive company culture.
  • Chance to work with a leading supplier of flooring tile, countertops, and other products.
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We Are Equal Opportunity Employer

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MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination.

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No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group.

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MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

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