Teller Operations Coordinator

2 days ago

Brentwood, United States First Horizon National Corporation Full time

Location: On site at location listed in job posting.

Summary

A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunities, and educate customers on our products and services. If you love building customer relationships and thrive on working with a team, this could be the perfect career opportunity for you.

Key Responsibilities Include

  • Leads the Customer Service Satisfaction of the Banking Center, including resolving customer issues with a manner that is consistent with goals.
  • Leads the Technical Performance of the Financial Center through maintaining control over key risk areas of the center, including tellers difference, operational losses, and audit control procedures, resolution of out-of-balance conditions, compliance, and quarterly and annual audit functions.
  • Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
  • Handle single control vault, ensuring proper control of vault cash, follow all audit and security policies and procedures.
  • Maintain work flow and handle scheduling the tellers.
  • Responsible for evaluating the employee’s performance and counseling when needed.
  • Determine and satisfy training needs and establishing performance plans.
  • Cross-sells and makes referrals to generate new business and additional services, promote bank products, and further establish business relationships.
  • Conduct teller meetings to develop a communication line to explain and institute new policies and to ensure continuous development of staff.
  • Assists in conducting meetings to promote sales, product knowledge and customer service
  • Explains product benefits, changes, restrictions, requirements, and any other relevant product information to customers and tellers.
  • Responsible for ensuring proper control and maximum efficiency in the teller line.
  • Ensures all audit and security policies and procedures are followed during customer service hours and at banking office opening and closing.
  • Control the inventory of cash, Traveler’s checks, Official Checks and Personal Money Orders through dual control.
  • Monitors the daily balancing and processing of ATM, including the processing of all entries, servicing and required audits.
  • Responsible for the verification of deposits in the night and lobby depository.
  • Alerts tellers about any suspected fraud, kiting, theft or other illegal activity.
  • Secures all applicable cash records and all other transaction records, supplies and computer equipment at the end of the work day.
  • Responsible for monitoring, controlling teller cash limits and branch cash.
  • Accountable for ensuring that the total cash in the branch is balanced daily.
  • Coordinate and assist with the dual control vault responsibilities.
  • Use good judgment and follow bank policies when overriding transactions for tellers with withdrawals/less cash authority.

Qualifications Include

  • High school diploma or equivalent, bachelors degree preferred
  • 2-5 years of related experience or equivalent combination of education and experience
  • Experience with a 10 key calculator and Microsoft Word, Excel, Outlook
  • Prior Teller Experience preferred

About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

Follow Us
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)PDN-9db23561-20ed-4c85-a8fe-8fe714ea5079

  • Business Operations Coordinator

    1 week ago

    Brentwood, Tennessee, United States LHH Recruitment Solutions Full time

    We are seeking a highly organized and detail-oriented Corporate Assistant to join our team in Brentwood, TN.This full-time opportunity involves providing administrative support to various departments and ensuring seamless day-to-day operations.Responsibilities:Support the reception area by handling front desk duties and processing client paymentsManage...

  • Operations Project Coordinator

    1 week ago

    Brentwood, Tennessee, United States W.E. O'Neil Construction Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Project Engineer to join our team at W.E. O'Neil Construction. The successful candidate will be responsible for managing the procurement schedule, coordinating with subcontractors, and assisting with project scheduling and financial management.About W.E. O'Neil ConstructionAs a leading...

  • Administrative Operations Coordinator

    6 months ago

    Brentwood, United States Lifeway Christian Resources Full time

    Overview Do you have enthusiasm for organization, planning, and supporting executive leadership? Are you discreet in handling information, skilled in travel planning, and bringing efficiency to multi-faceted situations? Apply today to explore if this is where God is calling you to use your skills next! The  Assistant will provide support to the...

  • Business Operations Coordinator

    3 weeks ago

    Brentwood, United States AMR Corp. Full time

    Located in Bay Shore, NYMore Information about this Job:Business Operations Coordinator Location: Bay Shore, NYstarting pay: $22/hr. and up, based on experience!This positionis responsible for creating awareness and generating emergency call volume for our emergency ground transport services.America Medical Response of NY (AMR) is part of Global Medical...

  • Logistics Coordinator

    3 weeks ago

    Brentwood, Tennessee, United States Geodis Full time

    Job SummaryThe Logistics Coordinator will oversee the scheduling of drivers, manage internal healthcare location communications, and facilitate customer interactions. The ideal candidate will have strong problem-solving skills and be able to work in a fast-paced environment.Key ResponsibilitiesCoordinate logistics operations to ensure timely...

  • Construction Management Coordinator

    1 week ago

    Brentwood, Tennessee, United States W.E. O'Neil Construction Full time

    Job OverviewWe are seeking a highly skilled Construction Management Coordinator to join our operations team at W.E. O'Neil Construction. This is an entry-level position that will serve as the starting point for a typical career path of engineer-superintendent-project manager.Job ResponsibilitiesProcurement Management: Manage the procurement schedule for...

  • Construction Project Coordinator

    4 days ago

    Brentwood, Tennessee, United States W.E. O'Neil Construction Full time

    Job Title: Construction Project CoordinatorAbout the Role:At W.E. O'Neil Construction, we are seeking a highly motivated and detail-oriented Construction Project Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating project schedules, managing technical information, and assisting with subcontractor...

  • Meeting Coordinator

    2 weeks ago

    Brentwood, United States LEO Events, LLC Full time

    Job DescriptionJob DescriptionDescription:Job title: Meeting CoordinatorDepartment: Meeting ServicesLocation: Memphis, Nashville. or Chattanooga, TNReports to: Director of Meeting Services, Senior Meeting Planner, or Meeting PlannerSupervises: NoneFLSA Status: Full Time, ExemptMgmt Level: 2Travel: 30%Position Summary:The Meeting Coordinator helps manage and...

  • Human Resources Coordinator

    2 days ago

    Brentwood, United States Corps Team Full time

    Our client, a retail chain of home improvement and agriculture stores, is seeking an HR Compliance Coordinator for a 3+ month contract position in Brentwood, TN. This role is hybrid, working onsite 2 days per week. Day to Day: This position is responsible for coordinating the centralized processing of unemployment claims and background screening, analyzing...

  • Human Resources Coordinator

    6 days ago

    Brentwood, United States Corps Team Full time

    Our client, a retail chain of home improvement and agriculture stores, is seeking an HR Compliance Coordinator for a 3+ month contract position in Brentwood, TN. This role is hybrid, working onsite 2 days per week.Day to Day:This position is responsible for coordinating the centralized processing of unemployment claims and background screening, analyzing HR...

  • Treatment Coordinator

    4 weeks ago

    Brentwood, United States Gentle Dental Full time

    At Gentle Dental, we value our teammate’s smile as much as our patient’s smile.  Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.   We focus on a commitment to patient care,...

  • Compliance Coordinator with Accounting Experience

    1 week ago

    Brentwood, California, United States Realty Title Full time

    Job OverviewWe are seeking a detail-oriented Compliance Coordinator to join our team at Realty Title. This role combines essential compliance responsibilities with accounting tasks to ensure the smooth operation of our office.

  • Clinical Coordination Specialist

    1 week ago

    Brentwood, California, United States Fresenius Medical Care Full time

    About Fresenius Medical CareFresenius Medical Care is a leading healthcare provider dedicated to delivering high-quality patient care and services. Our team of professionals is committed to making a positive impact on the lives of our patients and their families.Job Description: Clinical CoordinatorWe are seeking a highly skilled and experienced Clinical...

  • Service Coordinator for Automotive Repair

    1 week ago

    Brentwood, Tennessee, United States Lexus of Nashville Full time

    Lexus of Cool Springs is seeking a Service Coordinator to facilitate efficient automotive repair operations.Estimated Salary: $39,000 plus commissionAbout the RoleThis position involves coordinating and managing service schedules to ensure optimal productivity among technicians. Key responsibilities include:Creating and maintaining effective dispatch...

  • Compliance Data Coordinator

    5 days ago

    Brentwood, Tennessee, United States Simplify Compliance Full time

    Job Title: Compliance Data CoordinatorAbout the Company: Simplify Compliance is a leading provider of compliance solutions, dedicated to helping businesses navigate complex regulatory environments. Our team is passionate about delivering exceptional results and building long-term relationships with our clients.Job Description: We are seeking a skilled and...

  • Surgical Care Coordinator

    1 week ago

    Brentwood, Tennessee, United States Williamson Health Full time

    We are seeking a skilled Registered Nurse to join our surgical team at Williamson Health, a leading healthcare provider in Franklin, Tennessee. As a Surgical Care Coordinator - Perioperative Nurse, you will play a vital role in ensuring seamless patient care throughout the surgical process.Job Summary:This is a full-time position that requires a licensed RN...

  • Transportation Coordinator

    4 weeks ago

    Brentwood, United States Geodis Full time

    Transportation Coordinator Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your...

  • Forklift Operator

    2 weeks ago

    Brentwood, United States Owens Corning Full time

    Forklift Operator Location(s): Brentwood, NH, US, 03833 #job-location.job-location-inline { display:...

  • Forklift Operator

    3 weeks ago

    Brentwood, United States Owens Corning Full time

    Forklift Operator Location(s): Brentwood, NH, US, 03833#job-location.job-location-inline {display: inline;} ...

  • Financial Operations Director

    4 days ago

    Brentwood, Tennessee, United States NESCO Inc Full time

    Job DescriptionWe are seeking a highly skilled Financial Operations Director to oversee the financial and accounting operations for HCA Physician Services (HCAPS). This is an excellent opportunity for a seasoned professional to utilize their expertise in financial systems, accounting, and leadership to drive success.About UsNESCO Inc. is a leading provider...