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Client Service Associate

2 months ago

Marquand, Missouri, United States PNC Financial Services Group Full time
About the Role

PNC Financial Services Group is seeking a highly skilled Client Service Associate to join our team. As a Client Service Associate, you will be responsible for providing exceptional customer service and support to our clients, while also driving business growth and development.

Key Responsibilities
  • Client Service: Serve as the primary point of contact for clients, providing timely and effective support for their needs and requests.
  • Business Development: Identify and pursue new business opportunities, building relationships with clients and partners to drive growth and revenue.
  • Process Management: Manage and execute processes related to client onboarding, account maintenance, and transaction requests.
  • Collaboration: Work closely with cross-functional teams, including sales, operations, and risk management, to ensure seamless execution of client requests.
Requirements
  • Education: Associate's degree or equivalent experience.
  • Experience: 4+ years of experience in a customer-facing role, preferably in the financial services industry.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Competencies: Strong analytical and problem-solving skills, with the ability to manage multiple priorities and deadlines.
What We Offer
  • Competitive Compensation: A comprehensive compensation package, including salary, bonus, and benefits.
  • Opportunities for Growth: A dynamic and supportive work environment, with opportunities for professional development and advancement.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.