Meetings and Travel Specialist

6 days ago

Washington, United States American Federation of Teachers Full time
Job Summary

We are seeking a highly organized and detail-oriented Travel Coordinator to join our team at the American Federation of Teachers. As a Travel Coordinator, you will be responsible for making and confirming travel arrangements for AFT staff, officers, and guests, as well as assisting with other department functions as needed.

Key Responsibilities
  • Make travel arrangements for AFT staff, officers, and guests, including reservations for airlines, trains, car rentals, and hotel accommodations.
  • Use Sabre reservation software to handle requests received by telephone, email, or travel request form, selecting convenient and cost-effective availability of airline flights and informing and discussing options with travelers.
  • Handle special situations such as canceling or voiding airline tickets and arranging for refunds of unused tickets.
  • Check reservations for accuracy and maintain records, providing information as requested.
  • Work closely with the department housing coordinator to compare housing lists with travel arrangements, ensuring dates coincide and making adjustments as necessary, after consulting with travelers.
  • Assist other department staff when workload or priorities require and answer departmental toll-free line.
  • Maintain records of commission payments.
  • Assist in registration of meeting and conference participants.
  • Draft, edit, and proofread correspondence for internal and external communication, create and maintain chronological files, photocopy, and fax.
  • Participate in supportive role assignments under the direction of the human resources department.
Requirements
  • Must be proficient in utilizing ticketing software to book travel.
  • Ability to exercise good judgment and handle sensitive matters with discretion.
  • Attention to detail with a high degree of accuracy is essential.
  • Excellent interpersonal communication skills, both written and verbal.
  • Ability to work independently and cooperatively within the department and with AFT staff, sometimes in high-pressure situations.
  • Knowledge of standard office equipment and computer proficiency in MS Office and Outlook, with a willingness to train on standard AFT software.
  • Familiarity with unions and/or non-profit associations is preferred.
Work Environment

AFT is a place-based organization, and work is generally performed in an office environment. However, frequent overtime and some travel are required.

What We Offer

AFT is an equal opportunity employer and is committed to creating a diverse environment. We strongly encourage applications from under-represented communities of workers.

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