Call Center Representative Lead
2 days ago
At The University of Kansas Health System, we are seeking a highly skilled and experienced Call Center Representative Lead to join our team. As a Call Center Representative Lead, you will be responsible for leading a team of customer service representatives, ensuring that they provide exceptional service to our patients and customers.
Key Responsibilities:- Lead a team of customer service representatives, providing guidance and support to ensure they meet their performance goals.
- Develop and implement customer service strategies to improve patient satisfaction and loyalty.
- Monitor and analyze customer feedback, identifying areas for improvement and implementing changes to enhance the customer experience.
- Collaborate with other departments to ensure seamless communication and coordination of customer service efforts.
- Develop and maintain relationships with patients, families, and healthcare providers to ensure excellent customer service.
- 4+ years of experience in a call center or customer service role, with a minimum of 2 years in a leadership position.
- Proven track record of improving customer satisfaction and loyalty.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to analyze data and make informed decisions to drive business results.
- Strong problem-solving and conflict resolution skills.
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Call Center Shift Supervisor
6 days ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Call Center Shift SupervisorJoin The University of Kansas Health System as a Call Center Shift Supervisor and play a vital role in delivering exceptional customer service to our patients and families.About the RoleThis is a full-time position responsible for supervising a team of call center representatives, ensuring that they provide high-quality...
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Customer Service Representative
3 weeks ago
Junction City, Kansas, United States Advanced Call Center Technologies Full timeJob Summary:Advanced Call Center Technologies is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...
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Medical Call Center Agent
4 weeks ago
Kansas City, Kansas, United States Henry Ford Health Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Henry Ford Health. As a Communication Operator, you will be responsible for answering and routing incoming calls, prioritizing and managing high phone volumes, and providing exceptional customer service to patients, physicians, and other customers.Key...
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Customer Service Representative
2 weeks ago
Junction City, Kansas, United States Advanced Call Center Technologies Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Advanced Call Center Technologies. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional...
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Business Development Center Representative
1 week ago
Kansas City, Kansas, United States Baxter Auto Group Full timeTransform the Auto Industry with Baxter Auto GroupJoin a dynamic team that's challenging the norm in the car buying process and employee experience. As a Business Development Center Representative, you'll be part of a growing company that values inclusivity and diversity.Your PurposeSchedule appointments for the Service Department to ensure seamless customer...
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Patient Service Representative
2 weeks ago
Kansas City, Kansas, United States Providence Medical Center Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our dynamic OB/GYN group at Providence Medical Center. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.ResponsibilitiesInterview patients to obtain identifying and demographic information for upcoming...
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Patient Service Representative
3 weeks ago
Kansas City, Kansas, United States Providence Medical Center Full timeOverviewProvidence Medical Center is seeking a highly skilled Patient Service Representative to join our dynamic OB/GYN group. As a key member of our team, you will play a vital role in ensuring the smooth operation of our clinic.ResponsibilitiesInterview patients to obtain identifying and demographic information for upcoming visitsSchedule patients in our...
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Patient Service Representative
2 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a vital member of the physician's care team, responsible for creating a seamless patient experience within an ambulatory clinic. This role involves front desk operations, including greeting and checking in patients, answering calls, collecting copays, and processing external medical records.Key...
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Patient Service Representative
1 week ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service RepresentativeJoin The University of Kansas Health System as a Patient Service Representative and play a critical role in creating a seamless patient experience within our ambulatory clinics.Responsibilities:Pre-Visit Scheduling: Schedule internal and external referrals, appointments, and procedures using Epic Cadence decision...
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Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative Scheduling LeadAt The University of Kansas Health System, we are seeking a highly skilled and experienced Patient Service Representative Scheduling Lead to join our team. As a key member of our ambulatory clinic team, you will be responsible for supporting the supervisor and providing exceptional patient...
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Account Executive
3 weeks ago
Kansas City, Kansas, United States Tradesmen International Full timeJob SummaryThe Account Executive - Sales Representative will be responsible for obtaining orders or contracts for Tradesmen International's services. This role requires strong communication skills, the ability to build strong customer relationships, and a self-motivated and goal-oriented approach.Key ResponsibilitiesCreates and grows sales by educating...
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Patient Service Representative
6 days ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob Title: Patient Service RepresentativeJoin The University of Kansas Health System as a Patient Service Representative and become an integral part of our team. As a key member of our physician's care team, you will play a critical role in creating a seamless patient experience within our ambulatory clinic.Responsibilities:Pre-Visit Scheduling: Schedule...
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Patient Service Coordinator
3 weeks ago
Kansas City, Kansas, United States Providence Medical Center Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our dynamic OB/GYN team at Providence Medical Center.Key ResponsibilitiesInterview patients to obtain identifying and demographic information for upcoming visits.Schedule patients in their clinic and assist with scheduling them in other departments.Verify...
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Brewery Sales Representative
2 weeks ago
Kansas City, Kansas, United States Boston Beer Company Full timeBrewery Representative Job DescriptionWe are seeking a highly motivated and results-driven Brewery Representative to join our team at Boston Beer Company. As a key member of our sales team, you will be responsible for developing and maintaining relationships with key accounts in the Kansas market.Key Responsibilities:Sell and promote our entire product...
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Telemetry Charge Nurse
3 weeks ago
Kansas City, Kansas, United States Mission Regional Medical center Full timeJob SummaryMission Regional Medical Center is seeking a skilled and compassionate Telemetry Charge Nurse to join our team. As a Charge Nurse, you will be responsible for overseeing the daily operations of the Telemetry Unit, ensuring the highest level of patient care and satisfaction.ResponsibilitiesOversee the daily operations of the Telemetry Unit,...
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Customer Service Representative
3 weeks ago
Kansas City, Kansas, United States Henry Ford Health Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Henry Ford Health. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, physicians, and staff.Key Responsibilities:Answer and route incoming calls in a timely and accurate manner.Page physicians and...
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Industrial Sales Representative
3 weeks ago
Kansas City, Kansas, United States Tradesmen International Full timeJob SummaryWe are seeking a highly motivated and results-driven Industrial Sales Representative to join our team at Tradesmen International. As an Account Executive, you will be responsible for generating new business leads, building strong relationships with clients, and driving sales growth.Key ResponsibilitiesDevelop and execute sales strategies to meet...
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Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe University of Kansas Health System is seeking a highly skilled and customer-focused Patient Service Representative to join our team in an ambulatory clinic setting. As a key member of our front desk team, you will play a vital role in creating a seamless patient experience by scheduling appointments, responding to high-volume phone calls, and...
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Patient Service Representative
1 week ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a vital member of the physician's care team, responsible for creating a seamless and pleasant patient experience within an ambulatory clinic. This role is critical in ensuring that patients receive exceptional care and service.Key ResponsibilitiesSchedule internal and external referrals, appointments, and...
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Patient Service Representative
3 weeks ago
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative is a critical member of the healthcare team at The University of Kansas Health System. This role is responsible for providing exceptional patient experience and ensuring seamless operations in the ambulatory clinic setting.Key ResponsibilitiesPre-Visit SchedulingSchedule internal and external referralsSchedule...