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IT Systems Administrator
2 months ago
Position Overview:
The IT Systems Administrator is tasked with the holistic oversight of the IT framework, encompassing system and server upkeep, alongside user assistance. This role involves managing IT support operations, ensuring the seamless functionality of hardware and software across various environments including office and remote locations. The IT Systems Administrator will also contribute to IT initiatives, oversee asset management, and execute strategic IT plans as outlined by the IT Manager.
Key Responsibilities:
· Project Coordination:
- Aid in the planning and execution of IT projects, such as system upgrades and new implementations.
- Liaise with vendors to guarantee timely and budget-compliant project completion.
- Collaborate with headquarters and other IT divisions on project execution and system upkeep.
· Device Configuration and Installation:
- Tailor the setup and quantity of IT devices according to user specifications and operational needs.
- Configure IT assets for staff, ensuring compliance with operational standards.
- Install IT equipment in designated areas, managing connections for an organized and efficient setup.
· User Assistance and Training:
- Troubleshoot and provide technical support for users regarding hardware, software, and network issues.
- Conduct training sessions to enhance user competency with IT systems and applications.
- Maintain thorough documentation of IT policies, procedures, and user manuals.
· Software Management:
- Oversee the deployment and management of enterprise software applications, ensuring optimal performance.
- Manage software licensing and compliance requirements.
- Monitor software usability within the organization.
· System Maintenance:
- Execute regular updates and patches for operating systems and applications.
- Ensure all IT equipment is current and operational.
- Manage virtual environments utilizing technologies such as VMware or Hyper-V.
· Data Oversight:
- Create and manage IT software accounts, updating administrative data sheets accordingly.
- Maintain accurate inventory records of IT assets, overseeing their lifecycle.
- Import data from SQL databases to support interdepartmental data requests.
· Backup and Recovery:
- Develop and uphold comprehensive data backup and recovery strategies.
- Ensure regular backups to safeguard data integrity and accessibility.
- Manage employee data backups, ensuring secure storage.
Additional Duties:
Perform other relevant tasks as assigned by the IT manager as necessary.
Essential Skills:
Strong communication skills, proactive approach, and effective problem-solving capabilities.
Attention to detail with the ability to manage multiple tasks efficiently.
Flexibility to adapt to frequent changes and support organizational needs promptly.
Ability to work independently as well as collaboratively within a team environment.
Proficiency in conducting IT diagnostics and delivering timely solutions.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related discipline.
A minimum of 2 years of experience in an IT role is preferred.
Strong documentation, communication, and organizational skills.
Proficiency in English and Korean is required.
IT-related certifications are advantageous.
Work Environment:
The work setting is a non-smoking office environment. Accommodations are available for employees with disabilities. Travel is required only as necessary.
