Medical Business Office Director

3 hours ago


Spring, Texas, United States Sterling Ridge Orthopaedics and Sports Medicine Full time
Job Summary

The Medical Business Office Manager is responsible for the administration of the business office side of the practice. This role directly supervises the business office staff, providing direction to meet departmental goals and ensuring appropriate personnel coverage to support patients and physicians.

The ideal candidate will have a strong background in business office management, with a minimum of 5-10 years of experience in a healthcare environment. A bachelor's degree or advanced degree is preferred.

Key responsibilities include:

  • Providing regular and ongoing training for business office staff
  • Frequent formal and informal meetings with business office staff and other department managers to foster engagement, development, and communication
  • Evaluating and completing previews for business office staff
  • Coordinating and tracking workflow necessary to produce claims, post all charges, adjustments, and payments as appropriate
  • Communicating coding and payer information to providers and staff while working to improve workflow
  • Responding to all insurance carrier audits, including gathering, reviewing, and submitting all necessary records and documents in compliance with all due dates

Requirements:

  • Bachelor's degree or advanced degree preferred
  • Minimum 5-10 years of business office healthcare experience
  • Minimum 3-5 years of business office management experience, healthcare environment preferred
  • Ability to promote a favorable facility image with patients, physicians, insurance companies, and the general public
  • Able to manage independently and take the lead with little direct supervision
  • Excellent time management skills with a proven ability to meet deadlines


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