Office Director
1 day ago
At The Learning Experience #258, we are seeking a highly skilled and experienced Office Manager to join our team. As a key member of our leadership team, you will be responsible for the operational performance of our Center, ensuring that our customers receive exceptional service and our staff are supported to thrive.
Key Responsibilities:
Business Operations and People Leadership
- Develop and implement action plans to drive business growth and improve operational efficiency.
- Lead and manage a high-performing team, ensuring that all staff are equipped with the skills and resources needed to succeed.
- Manage labor costs, approve work schedules, and process timesheets to ensure accuracy and compliance.
- Oversee inventory management, vendor relationships, and facilities maintenance to ensure a smooth and efficient operation.
- Collaborate with the Center Director to conduct team meetings, communicate important information, and set a clear direction for the team.
Customer Engagement
- Develop and execute marketing campaigns to attract new customers and retain existing ones.
- Utilize social media channels to engage with parents, promote our brand, and drive enrollment.
- Nurture leads through scheduling tours, following up with potential families, and securing enrollment.
- Lead tours, highlighting the key features of our brand and the center, and maintain strong connections with potential customers.
- Stay up-to-date with local childcare offerings and maintain a strong understanding of the market.
Requirements:
- 3+ years' experience in retail/store management or a related field.
- Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting.
- Ability to leverage data to understand the business and make informed decisions.
- Bachelor's degree preferred.
This is an exciting opportunity to join a dynamic team and contribute to the success of The Learning Experience #258. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
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