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Operations Coordinator

2 months ago

Sterling Heights, Michigan, United States Pineapple Contracts Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at Pineapple Contracts. As an Operations Coordinator, you will play a crucial role in supporting the company's day-to-day operations, ensuring seamless communication with customers, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Customer Service: Respond to customer inquiries in a timely and professional manner, providing accurate information and resolving issues efficiently.
  • Inventory Management: Oversee the management of samples and in-stock US inventory, ensuring accurate tracking and reporting.
  • Warehouse Operations: Support general warehouse operations, including goods in/out duties, heavy lifting, and preparing orders.
  • Quote Preparation: Prepare and provide quotes for customers in an organized and timely manner, including LTL, FTL freight quotes, and international shipment routing.
  • Install Projects: Support on-site client visits and manage install projects, both remotely and in-person.
  • Vendor Relationships: Assist in maintaining strong vendor relationships, ensuring timely delivery of goods and services.
  • Administrative Tasks: Perform additional ad hoc tasks, including data entry, filing, and other administrative duties as required.
Requirements
  • Experience: A strong background in a warehouse environment and administration, ideally within an operational / logistics role.
  • Skills: Excellent IT skills, competent use of Microsoft Office (mainly Outlook and Excel), and strong commercial awareness.
  • Personal Qualities: People-focused, with the ability to provide exceptional customer service, and willing and able to lift and move heavy items in a warehouse environment.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Compensation: Base salary + commission.
  • Benefits: 401K, healthcare (100% company paid), 15 days PTO + local public holidays, extra days leave for your birthday, and team socials and events.

We are an equal opportunities employer and welcome applications from all suitably qualified persons.