Operational Logistics Coordinator

4 weeks ago


Sterling Heights, Michigan, United States Abacus Solutions Group Full time
About the Role

Abacus Solutions Group is seeking a skilled Operational Care Specialist to join our team in the Dulles, VA area.

Key Responsibilities
  • Coordinate and align customer deliverables with customer care teams, partners, and suppliers to manage the transportation of customers' cargo.
  • Manage operational tasks through Business Process Automation tools (BPA) and all related features.
  • Review and ensure alignment of shipping instructions, including clarifying any deviations or conflicts in contradiction to country regulations, export compliance, and rate and routing information.
  • Immediately report problems, operational disputes, or discrepancies to supervisors, managers, divisional managers, or branch managers.
  • Monitor operational performance of carriers and other vendors and escalate or create awareness if performance and commitments are not being delivered.
  • Initiate and resolve any rate or performance discrepancies.
Requirements
  • Associates degree in supply chain management or equivalent work experience.
  • 1+ years of experience in Air Logistics.
  • 2+ years of experience in Customer Service.
What We Offer

Abacus Solutions Group offers a dynamic work environment with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for supply chain management, we encourage you to apply for this exciting opportunity.



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