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Field Service Engineer III

2 months ago

Madison, Wisconsin, United States GovCIO Full time
Job Summary

We are seeking a highly skilled Field Service Engineer III to join our team at GovCIO. As a key member of our team, you will be responsible for installing, troubleshooting, and maintaining products and equipment, as well as training employees and identifying and analyzing product failures.

Key Responsibilities
  • Install and maintain products and equipment to ensure optimal performance
  • Troubleshoot and repair product failures, ordering and replacing parts as needed
  • Train employees on product usage and maintenance
  • Determine and recommend products or services that best fit customers' needs
  • Familiarize yourself with various field concepts, practices, and procedures
  • Relies on experience and judgment to plan and accomplish goals
  • Perform a variety of tasks, including leading and directing the work of others
Requirements
  • Bachelor's degree with 4+ years of database analytics experience (or commensurate experience)
  • Ability to maintain a public trust clearance
About GovCIO

GovCIO is a team of transformers who are passionate about transforming government IT. We deliver innovative IT services and solutions that improve how government agencies operate and serve our citizens. We are an Equal Opportunity Employer and welcome applications from diverse candidates.