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Customer Service Representative

2 months ago

Woburn, Massachusetts, United States Kelly Nissan of Woburn Full time
Job Opportunity: Part Time Receptionist

We are seeking a highly skilled and detail-oriented Part Time Receptionist to join our team at Kelly Nissan of Woburn. As a key member of our front office, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:
  • Answer and direct dealership group calls in a professional and friendly manner
  • Greet and receive prospects and customers, providing a warm and welcoming atmosphere
  • Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
  • Work cooperatively with the sales team to ensure a smooth and efficient customer experience
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Type memos, correspondence, reports, and other documents as needed

Requirements:
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Professional presentation and appearance
  • Punctual nature and reliable

About Us:
The Kelly Automotive Group is a family-owned and operated dealership group that has been serving the North Shore community for over 55 years. We pride ourselves on providing exceptional customer service and a commitment to honesty and integrity. If you are a motivated and detail-oriented individual who is passionate about delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.