Wholesale Customer Service Representative

1 month ago


Woburn, Massachusetts, United States SULLIVAN TIRE COMPANIES Full time
Job Summary

We are seeking a highly skilled Wholesale Customer Service Representative to join our team at Sullivan Tire and Auto Service. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our internal and wholesale customers.

Key Responsibilities
  • Provide timely and effective customer service and support via telephone and other communication channels
  • Process orders accurately and efficiently for internal and wholesale customers
  • Coordinate deliveries with shipping departments
  • Perform data entry and administrative tasks accurately and in a timely manner
  • Assume additional responsibilities as requested
Requirements
  • Minimum of a high school diploma with two years of customer service experience
  • Tire and automotive service industry experience preferred
Skills and Knowledge
  • Excellent phone skills with the ability to offer highest quality of customer service
  • Customer Service attitude
  • Working knowledge of Microsoft Office (Excel/Word) and Inventory Management Database
  • Strong verbal communication skills
  • Conflict resolution skills
  • Multi-tasks
  • Detailed-oriented
  • Proven ability to work independently as well as part of a team
Benefits
  • Health Insurance- including Medical, Vision, and Dental
  • Life and Disability Insurance
  • Paid Holidays, Personal Time, and Vacation Time
  • Discounted Services
  • Employee Owned Employee Stock Ownership Plan
  • Flexible Spending
  • 401(k) with Company Match
  • Tuition Reimbursement
EEO Statement

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.



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