Customer Service Representative
4 hours ago
The Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a focus on creating a welcoming and inclusive environment for all.
Key Responsibilities- Provide exceptional customer service to members, prospective members, and guests
- Handle front desk activities, including answering phones, checking members into the system, and facilitating updates to member accounts
- Respond to member questions and concerns in a timely and professional manner
- Maintain the neatness and cleanliness of the club
- Close shift for the business day
- Punctuality, reliability, and dependability are essential
- Customer service background preferred
- Basic computer proficiency
- Upbeat and positive attitude
- Exceptional customer service skills
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions
- High School diploma/GED equivalent required
- Must be 18 years of age or older
- Continual standing and walking during shift
- Continual talking in person or on the phone during shift
- Ability to work 3rd shift (overnights)
- Must be able to occasionally lift up to 50 lbs
- Will occasionally encounter toxic chemicals during shift
- Potential for weekly attendance and performance bonus
- Bi-weekly team bonus and monthly mystery shop bonuses
- FREE Black Card membership after 30 days of employment
- Eligible for 50% company-paid benefits after 90 days of employment
-
Customer Service Representative
2 days ago
Woburn, Massachusetts, United States Rite Window LLC Full timeOverviewRite Window LLC is seeking a highly motivated and dedicated Customer Service Representative to join our team in Woburn, MA. As a key member of our call center team, you will be responsible for providing exceptional customer service to warm generated leads, ensuring quality appointments are issued to sales representatives, and resolving customer...
-
Customer Service Representative
6 days ago
Woburn, Massachusetts, United States Genuine Parts Company Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and placing customer orders to ensure customer expectations are accurately determined and...
-
Customer Service Representative
3 weeks ago
Woburn, Massachusetts, United States Genuine Parts Company Full timeJob SummaryThe Senior Customer Service Representative plays a critical role in ensuring customer satisfaction and driving business growth at Genuine Parts Company. This position requires a high level of product knowledge, excellent communication skills, and the ability to multi-task in a fast-paced environment.Key ResponsibilitiesRespond to customer...
-
Customer Service Representative
3 weeks ago
Woburn, Massachusetts, United States Planet Fitness Full time{"title": "Member Services Representative", "description": "Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests,...
-
Customer Service Representative
3 weeks ago
Woburn, Massachusetts, United States Planet Fitness Full time{"title": "Member Services Representative", "description": "Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests,...
-
Customer Service Representative
1 week ago
Woburn, Massachusetts, United States The Boyd Group Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our shop operations team, you will play a vital role in ensuring the efficient and effective delivery of our services.ResponsibilitiesProvide exceptional customer service and support through phone and...
-
Customer Service Representative
3 weeks ago
Woburn, Massachusetts, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide...
-
Customer Service Representative
2 weeks ago
Woburn, Massachusetts, United States The Boyd Group Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our shop operations team, you will play a vital role in ensuring the efficient and effective delivery of our services.ResponsibilitiesProvide exceptional customer service and support via phone and in-person...
-
Customer Service Representative
6 days ago
Woburn, Massachusetts, United States Safelite Full timeAbout the RoleWe're seeking a highly skilled and empathetic Customer Service Representative to join our team at Safelite. As a key member of our contact center, you'll play a vital role in delivering exceptional customer experiences and providing top-notch support to our policyholders, insurance agents, and auto glass shops.Key ResponsibilitiesAnswer...
-
Customer Service Representative
2 weeks ago
Woburn, Massachusetts, United States Nucar Southern New England Full timeJob Title: Part Time ReceptionistNucar Southern New England is seeking a part-time Receptionist to join its Sales Department. As the first point of contact for customers, this role requires excellent communication and interpersonal skills.Key Responsibilities:Greet customers and direct them to the appropriate sales representative.Ensure a friendly and...
-
Customer Service Representative
2 weeks ago
Woburn, Massachusetts, United States Stop & Shop Full timeJob SummaryAt Stop & Shop, we're committed to creating a culture where our associates feel valued and empowered to make a difference. As a Customer Service Representative, you'll play a vital role in ensuring our customers have an exceptional shopping experience. Your responsibilities will include greeting and assisting customers, maintaining a clean and...
-
Customer Service Representative
4 weeks ago
Woburn, Massachusetts, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesCustomer Service: Ensure high...
-
Customer Service Representative
4 weeks ago
Woburn, Massachusetts, United States Ethos Veterinary Health Full timeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Ethos Veterinary Health. As a key member of our service center, you will be responsible for delivering exceptional service to our clients and referring veterinarians, while developing strong relationships with our hospital teams.Key...
-
Bilingual Customer Service Representative
3 weeks ago
Woburn, Massachusetts, United States The Sherwin-Williams Company Full timeJob Summary:The Sherwin-Williams Company is seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...
-
Customer Service Representative
4 weeks ago
Woburn, Massachusetts, United States Northern Bank Full timePosition OverviewThe Customer Service Representative in the Banking sector plays a crucial role in leveraging their expertise and technical capabilities to address customer inquiries efficiently and effectively, in relation to the Bank's offerings.Key Responsibilities:Address inquiries and requests from both external and internal customers.Guide users...
-
Customer Service Representative
3 weeks ago
Woburn, Massachusetts, United States Addario's, Inc. Full timeAbout UsAddario's, Inc. is a leading provider of plumbing, heating, cooling, electric, drain and sewer, generators, and one-day bath solutions. We are committed to delivering exceptional customer service and building long-term relationships with our clients.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Expert to join our...
-
Customer Service Representative
7 days ago
Woburn, Massachusetts, United States Walgreens Full timeJob Description:As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service.Customer ExperienceYou will engage customers and patients by...
-
Customer Service Representative
3 days ago
Woburn, Massachusetts, United States Addario's, Inc. Full timeUnlock Your Potential as a Customer Service ExpertAre you a people-person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!As a Customer Service Expert at Addario's, Inc., you'll be the face of our company, providing top-notch support...
-
Customer Service Representative
3 weeks ago
Woburn, Massachusetts, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions, and recommending solutions to meet their needs.Key...
-
Customer Service Representative
2 weeks ago
Woburn, Massachusetts, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide...