Patient Service Liaison

1 week ago


Rye, United States Summit Health Inc Full time

Job Summary:

Summit Health Inc is seeking a highly skilled Patient Service Liaison to join our team. As a key member of our healthcare team, you will be responsible for ensuring smooth patient flow and providing exceptional customer service to all individuals.

Key Responsibilities:

  • Greeting and Communication: Greet patients and their families with a friendly and welcoming attitude, establishing a positive first impression.
  • Scheduling and Coordination: Schedule patient appointments efficiently, taking into account their needs and preferences.
  • Admissions and Procedures: Coordinate hospital and ambulatory admissions and procedures, ensuring seamless transitions and minimizing wait times.
  • Customer Service: Provide excellent customer service over the phone, responding to inquiries and resolving issues in a timely and professional manner.

Requirements:

  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively interact with patients, families, and healthcare staff.
  • Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Customer Service Focus: Possess a strong customer service focus, with a commitment to delivering exceptional service to all individuals.


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