Retail Sales Specialist

2 weeks ago


Chicago, Illinois, United States Cordialsa USA Full time
Job Overview

The Retail Sales Specialist is tasked with enhancing the sales of Cordialsa USA products across various retail locations while delivering outstanding customer service through strategic planning, effective selling, and in-store support. This position involves recognizing sales opportunities, boosting product visibility, leveraging Point of Sale (POS) systems, and presenting compelling sales pitches based on market insights.

The Retail Sales Specialist collaborates closely with store management and staff to ensure optimal sales performance and customer satisfaction in retail environments. Additionally, this role serves as the main liaison at assigned stores within a specific territory, necessitating travel to grocery store clients.

Primary Responsibilities:

  • Enhance sales volume, market presence, and customer service in designated accounts
  • Follow established guidelines for store visits
  • Record activities during store engagements
  • Manage promotional materials effectively
  • Implement marketing initiatives
  • Oversee inventory levels
  • Build and sustain strong business relationships
  • Ensure product availability and proper placement according to merchandising plans
  • Address pricing discrepancies promptly
  • Participate in meetings and provide necessary reports
  • Utilize promotional materials to boost sales

Essential Skills:

  • In-depth understanding of the customer demographic
  • Ability to devise innovative solutions
  • Excellent communication abilities
  • Familiarity with sales and order management systems
  • Capacity to work autonomously and adjust to varying schedules
  • Strong problem-solving capabilities
  • Proficient in Microsoft Office and online tools

Reporting Structure: Reports to the Key Account Manager

Qualifications:

  • High School Diploma or GED required; College degree preferred
  • At least 2 years of experience in sales and customer relations; experience in Consumer Packaged Goods (CPG) preferred

Additional Requirements:

  • Authorized to work in the United States
  • Bilingual in Spanish and English
  • Access to a vehicle for visiting multiple store locations
  • Valid driver's license and insurance coverage
  • Flexible availability for work hours
Company Overview

Cordialsa USA has been a key player in the U.S. market since 2004, functioning as the marketing and distribution division of food brands under Grupo Nutresa. With a focus on cookies, coffee, and chocolate products, Cordialsa USA caters to a wide-ranging market featuring esteemed brands from Mexico, Colombia, Costa Rica, the Dominican Republic, and Peru. The company's product lineup includes well-known names such as Colcafe, Ducales, Chocolisto, Jet, and Chiky, among other offerings from Nutresa.



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