Current jobs related to Technical Support Specialist - Phoenix, Arizona - Arizona Official Website of State of Arizona

  • Technical Support Specialist

    2 weeks ago

    Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistCollabera is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their technology needs are met.Job SummaryThe Technical Support Specialist will be responsible for:Providing...

  • Technical Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Collabera. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and providing excellent customer service.Job Summary:The Technical Support...

  • Senior Technical Support Specialist

    3 weeks ago

    Phoenix, Arizona, United States GTN Technical Staffing Full time

    Senior Technical Support EngineerGTN Technical Staffing is seeking a highly skilled Senior Technical Support Engineer to join our team. As a trusted advisor to our clients, you will be responsible for providing dedicated support, troubleshooting technical product issues, and developing workarounds.Key Responsibilities:Provide expert technical support,...

  • Technical Support Specialist

    2 days ago

    Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistJob Summary:Collabera is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our internal employees via phone. You will troubleshoot basic technical issues with MS applications and proprietary systems, and provide...

  • Technical Support Specialist

    7 days ago

    Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistJob Summary:Collabera is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients via phone, email, and chat. You will troubleshoot and resolve technical issues related to MS applications and proprietary systems....

  • Technical Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistCollabera is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Provide technical support and assistance to clients via phone, email, and chat.Troubleshoot...

  • Technical Support Specialist

    3 weeks ago

    Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistCollabera is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to internal employees and external clients.Key Responsibilities:Provide technical support via phone, email, and in-personTroubleshoot and...

  • Technical Support Specialist

    2 weeks ago

    Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Collabera. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and providing excellent customer service.Key Responsibilities:Provide...

  • Technical Support Specialist

    2 days ago

    Phoenix, Arizona, United States Oracle Full time

    Job DescriptionJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a Technical Support Specialist, you will be responsible for delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs.Key Responsibilities:Field...

  • Senior Technical Support Specialist

    2 weeks ago

    Phoenix, Arizona, United States GTN Technical Staffing Full time

    Job Summary: GTN Technical Staffing is seeking a highly skilled Senior Technical Support Engineer to join our team. The selected candidate will be part of the Enterprise Computing Global Support team with primary focus on a major semiconductor manufacturer in the Phoenix/Chandler Arizona area.Key Responsibilities: Provide dedicated support, including...

  • Technical Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States Experis Full time

    Technical Support Specialist Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Experis. As a Technical Support Specialist, you will play a critical role in providing technical assistance and support to our clients.Key Responsibilities:Maintain and troubleshoot computer systems, hardware, and softwareProvide technical...

  • Technical Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States Experis Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Experis. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key Responsibilities:Maintain and troubleshoot computer systems, networks, and peripherals.Provide...

  • Technical Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistCollabera is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our global user-base via phone.Key Responsibilities:Basic troubleshooting of MS applications and proprietary systemsProviding technical support...

  • Technical Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States Apex Systems Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Apex Systems. As a Technical Support Specialist, you will be responsible for providing technical assistance to our global user-base, troubleshooting Microsoft applications and proprietary systems via phone, and providing excellent customer...

  • Technical Support Specialist

    3 days ago

    Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Collabera. As a Technical Support Specialist, you will be responsible for providing technical support to our global user-base. Your primary focus will be on troubleshooting MS applications and proprietary systems via phone.Key...

  • Technical Support Specialist

    1 month ago

    Phoenix, Arizona, United States Collabera Full time

    Job OverviewCollabera is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our global user base, troubleshooting issues with MS applications and proprietary systems, and providing excellent customer service.Key ResponsibilitiesProvide technical...

  • Technical Support Specialist

    1 week ago

    Phoenix, Arizona, United States GradGuard Full time

    Technical Support SpecialistGradGuard is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in configuring and maintaining laptops, workstations, printers, and other hardware devices.Your primary goal will be to provide prompt resolution of endpoint and service issues that hinder...

  • Technical Support Specialist

    2 days ago

    Phoenix, Arizona, United States Oracle Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a Technical Support Specialist, you will be responsible for delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs.Key ResponsibilitiesField and resolve post-sales non-technical customer inquiries...

  • Technical Support Specialist

    2 days ago

    Phoenix, Arizona, United States SSCW Enterprises Full time

    Job Summary: We are seeking a highly motivated and experienced Technical Support Specialist to join our team at SSCW Enterprises. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our retail locations, ensuring that our point-of-sale equipment is running smoothly and efficiently.Key...

  • Technical Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States Insight Global Full time

    Job Title: Technical Support SpecialistAt Insight Global, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance for our datacenter equipment and infrastructure.Key Responsibilities:Remove network cables as part of a datacenter...

Technical Support Specialist

2 months ago

Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

Position Overview:

Are you passionate about providing exceptional support and service? The Arizona Department of Economic Security (DES) is in search of a dedicated individual to fill the role of a Service Desk Analyst. This position plays a crucial part in enhancing the lives of Arizonans by delivering essential assistance to those in need.

Key Responsibilities:

The Service Desk Analyst will be tasked with:

  • Delivering first-level support by addressing incoming inquiries through various channels including phone, email, and chat.
  • Assisting users with issues related to clients, workstations, peripherals, printers, and various software applications.
  • Managing and tracking the status of support tickets until resolution is achieved.
  • Escalating complex issues to appropriate teams when necessary.
  • Documenting all interactions and maintaining accurate records in the ticketing system.
  • Contributing to projects aimed at improving service delivery and operational efficiency.
  • Creating and updating knowledge base articles to assist in future troubleshooting efforts.
  • Identifying trends in support requests to enhance service quality.

Qualifications:

The ideal candidate will possess:

  • A solid understanding of Windows Operating Systems and Microsoft Office Suite.
  • Experience with Google Workspace and VPN technologies.
  • Strong customer service skills and the ability to communicate effectively.
  • Proficiency in problem-solving and multitasking.
  • A minimum of two years of experience in a technical support role.

Educational Requirements:

Applicants should have an Associate's degree or equivalent experience in information technology, along with a commitment to ongoing professional development.

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package, including:

  • Health, dental, and life insurance options.
  • Participation in the Arizona State Retirement System.
  • Paid holidays and vacation time.
  • Flexible work schedules to promote work-life balance.
  • Opportunities for career advancement and professional growth.

This position may offer remote work options based on departmental needs and performance metrics.