Bilingual Insurance Customer Service Representative

4 days ago


Chandler, Arizona, United States Scott Thomas - State Farm Agency Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Representative at Scott Thomas - State Farm Agency.

Key Responsibilities
  • Establish and maintain strong relationships with customers to promote State Farm products, including auto, home, and life insurance.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized solutions.
  • Maintain accurate records and reports, ensuring seamless communication with the agent team.
Requirements
  • Excellent interpersonal and communication skills, with the ability to work effectively with diverse customers.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to learn and adapt to new computer systems and software.
  • Proven problem-solving skills, with a focus on delivering high-quality results.
  • Ability to work in a fast-paced environment, with a strong commitment to customer satisfaction.
  • Bilingual skills in Spanish are highly preferred.
  • Property and Casualty license, as well as Life and Health license, are required (must be able to obtain).
What We Offer
  • Competitive hourly pay and commission structure.
  • Paid time off, including vacation and personal/sick days.
  • Employee-sponsored retirement plan.
  • Opportunities for growth and advancement within the agency.


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