Crisis Hotline Program Manager
4 days ago
Northwest Human Services, Inc. is seeking a highly skilled Crisis Hotline Program Manager to oversee the coordination and administrative oversight of the Crisis & Information Hotline and the 988 program.
Key Responsibilities:- Coordinate and administer the Crisis & Information Hotline and the 988 program, ensuring compliance with American Association of Suicidology (AAS) and National Suicidal Prevention Lifeline (NSPL) standards.
- Develop and maintain written protocols and procedures for the Crisis Hotline, aligning with industry standards, including 988 voice, chat, and text services.
- Oversee the Emergency Financial Assistance Program, ensuring grant/contract eligibility requirements are met and submitting monthly reports to the NWHS Finance and Compliance Departments.
- Collaborate with partners at OHA, Vibrant, and other crisis continuum organizations to improve the crisis system and ensure clinical and operational expectations of the 988 Lifeline and Chat to Text services are reflected in hotline policies and procedures.
- Master's degree in social work, counseling, psychology, or equivalent experience.
- Experience in crisis counseling or clinical-oriented work, with knowledge of organizational behavior, program development, and mental health best practices.
- Proven experience in program oversight, supervision, and instruction, with the ability to evaluate programs and provide coaching and training.
- Competitive salary
- Full comprehensive health plans
- Dental and vision options
- Flex spending account
- Group life and disability insurance
- 403(b) retirement plan with 3% employer match
- PTO and paid holidays
- Continuing education and training benefits
Northwest Human Services, Inc. is an equal opportunity employer and celebrates diversity. We are committed to creating an inclusive environment for all employees.
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Crisis Hotline Program Director
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Salem, Oregon, United States Northwest Human Services, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Crisis Hotline Program Manager to join our team at Northwest Human Services, Inc. As a key member of our organization, you will be responsible for overseeing the coordination and administrative aspects of our Crisis & Information Hotline and the 988 program.Key ResponsibilitiesProgram Oversight:...
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Salem, Oregon, United States Northwest Human Services, Inc. Full timeJob SummaryWe are seeking a highly skilled Crisis Intervention Specialist to join our team at Northwest Human Services, Inc. As a Crisis Intervention Specialist, you will play a critical role in providing 24-hour crisis intervention, suicide prevention, risk assessment, and brief supportive counseling to individuals experiencing emotional distress, suicidal...
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Crisis Clinician Position
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Crisis Clinician Position
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Salem, Oregon, United States Marion County Full timeCrisis Clinician Job DescriptionMarion County is seeking a skilled Crisis Clinician to join our team. As a Crisis Clinician, you will provide crisis mental health assessments, brief case management, and resource identification to individuals in need.Key Responsibilities:Conduct crisis mental health assessments and provide treatment services to individuals...
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Crisis Clinician Position
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Crisis Clinician Position
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Salem, Oregon, United States Marion County Full timeCrisis Clinician Job DescriptionMarion County is seeking a skilled Crisis Clinician to join our team. As a Crisis Clinician, you will provide crisis mental health assessments, brief case management, and resource identification to individuals in need.Key Responsibilities:Conduct crisis mental health assessments and provide treatment services to individuals...
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Crisis Clinician Position
2 weeks ago
Salem, Oregon, United States Marion County Full timeCrisis Clinician Job DescriptionMarion County is seeking a skilled Crisis Clinician to join our team. As a Crisis Clinician, you will provide crisis mental health assessments, brief case management, and resource identification to individuals in need.Key Responsibilities:Conduct crisis mental health assessments and provide treatment services to individuals...
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Crisis Clinician Position
2 weeks ago
Salem, Oregon, United States Marion County Full timeCrisis Clinician Job DescriptionMarion County is seeking a skilled Crisis Clinician to join our team. As a Crisis Clinician, you will provide crisis mental health assessments, brief case management, and resource identification to individuals in need.Key Responsibilities:Conduct crisis mental health assessments and provide treatment services to individuals...
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Crisis Clinician Position
2 weeks ago
Salem, Oregon, United States Marion County Full timeCrisis Clinician Job DescriptionMarion County is seeking a skilled Crisis Clinician to join our team. As a Crisis Clinician, you will provide crisis mental health assessments, brief case management, and resource identification to individuals in need.Key Responsibilities:Conduct crisis mental health assessments and provide treatment services to individuals...
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Crisis Clinician Position
2 weeks ago
Salem, Oregon, United States Marion County Full timeCrisis Clinician Job DescriptionMarion County is seeking a skilled Crisis Clinician to join our team. As a Crisis Clinician, you will provide crisis mental health assessments, brief case management, and resource identification to individuals in need.Key Responsibilities:Conduct crisis mental health assessments and provide treatment services to individuals...