Afternoon/Evening Team Supervisor

2 weeks ago


Lynn, Massachusetts, United States Dunkin' Full time

Position Overview:
This role involves overseeing the afternoon/evening shift from 12 noon to 11 PM.

As a franchisee of Dunkin', we prioritize our team members just as much as we do our customers. We are dedicated to fostering a supportive environment for our hardworking and enthusiastic employees, ensuring their success is a top priority.

Key Responsibilities:
  • Guide Crew Members during their shifts to uphold operational Brand standards and provide an exceptional guest experience.
  • Establish goals, delegate tasks, and inspire team members, recognizing achievements and offering constructive feedback.

Benefits of Joining Our Team:
  • Competitive compensation
  • A collaborative and dynamic work atmosphere
  • Significant opportunities for advancement within the organization for dedicated individuals

Qualifications:
  • Minimum of 1 year of experience at Dunkin' Donuts is required.
  • Demonstrate a passion for achieving results by setting clear objectives and fulfilling commitments.
  • Adhere to safety and sanitation regulations.
  • Proactively anticipate and understand guests' needs, striving to exceed their expectations.
  • Ability to work effectively in a team setting.
  • Capability to lift up to 50 lbs.
  • Basic understanding of Food Safety; Serve Safe certification is a plus.
  • Deliver outstanding guest satisfaction, service speed, and product quality.

About Our Company:
Mello/Coletta network, operating as AIC management, is a family-owned business established in 1974 by founder Antonio I. Couto with our first Dunkin' location.

Currently, we manage 9 locations and believe in a hands-on approach with our team, fostering strong relationships with our employees. Our commitment to dedication, trust, respect, and a strong work ethic has been the cornerstone of our ongoing success. We seek to hire individuals who share these values and aim to create a work environment where our employees thrive while providing our guests with an exceptional customer service experience, making our Dunkin' their preferred choice.

Please note that you are applying for a position with a Dunkin' franchisee, not Dunkin' Brands, Inc. or any of its affiliates. Any information submitted will be provided solely to the franchisee, who will be your sole employer. Franchisees are independent business owners who establish their own wage and benefit programs, which may vary among franchisees.

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