Store Operations Manager

6 days ago


Palm Beach Gardens, Florida, United States Chico's FAS Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Chico's FAS. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high-performing store environment.

Key Responsibilities
  • Sales and Revenue Growth
    • Analyze sales reports and key performance indicators (KPIs) to identify business opportunities and develop strategies to drive sales growth.
    • Implement in-store business and sales strategies in partnership with the Store Manager.
  • Customer Experience
    • Model and promote exceptional customer service standards, ensuring a seamless and personalized shopping experience for all customers.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Store Operations
    • Oversee daily store operations, including scheduling, inventory management, and visual merchandising.
    • Ensure compliance with company policies and procedures, including loss prevention and security protocols.
  • Team Leadership
    • Develop and lead a high-performing store team, providing coaching, training, and development opportunities to ensure team members have the skills and knowledge needed to succeed.
    • Foster a positive and inclusive store culture, promoting open communication and collaboration among team members.
Requirements
  • Education and Experience
    • High school diploma or equivalent required; 2+ years of retail management experience preferred.
  • Skills and Qualifications
    • Excellent communication, verbal, and written skills.
    • Able to learn or adapt to technology provided by the company.
    • Proven ability to drive sales growth and improve customer satisfaction.
    • Strong leadership and team management skills.
    • Ability to work a flexible schedule, including nights, weekends, and holidays.
Physical Requirements
  • Constant walking/standing (80% of 8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34-66% of 8-hour shift).

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