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Store Operations Manager

2 months ago

West Palm Beach, Florida, United States All Star Premium Sportswear Full time
Job Overview

All Star Premium Sportswear is seeking a highly skilled and experienced Assistant Retail Manager to join our team. As a key member of our store operations team, you will play a critical role in ensuring the smooth day-to-day operations of our retail outlet.

Key Responsibilities
  • Inventory Management: Inspect and receive inventory shipments, ensuring accurate counts and minimal discrepancies.
  • Customer Service: Resolve customer complaints in a professional and courteous manner, providing exceptional service and ensuring customer satisfaction.
  • Staff Development: Train new team members on sales techniques, product knowledge, and customer service standards, ensuring a high level of performance and productivity.
  • Store Appearance: Maintain a visually appealing store environment, ensuring displays are attractive and merchandise is properly arranged.
  • Administrative Tasks: Assist with daily records, including sales, damages, and employee discount tracking, ensuring accurate and timely reporting.
  • Security: Ensure the store is secure at closing, checking doors, alarms, and safes to prevent theft and damage.
Requirements
  • Experience: 2 years of consistent retail sales/customer service experience, preferably in fashion/apparel retail.
  • Leadership Skills: Excellent leadership skills, with the ability to work effectively with teams and motivate staff to achieve sales targets.
  • Communication Skills: Good communication and interpersonal skills, with the ability to interact with customers, staff, and management.
  • Availability: Open availability, including opening and closing shifts, weekends, and holiday seasons.
  • Transportation: Reliable mode of transportation for deposit submissions.
  • Physical Demands: Ability to lift heavy merchandise, walk, and stand for long periods.