ServiceNow Administrator

3 weeks ago


Chicago, Illinois, United States Hexaware Technologies Full time

About the Role

Hexaware is seeking a skilled ServiceNow Administrator to join our team. As a key member of our IT service management team, you will be responsible for ensuring the smooth operation of our ServiceNow instance.

Key Responsibilities

  • Configure and manage ServiceNow modules, including CSM, ITSM, HR Service Delivery, ITAM, ITOM, and SecOps.
  • Design and develop custom processes and workflows using Flow Designer and Process Automation Designer.
  • Develop and maintain custom Spokes and integrations with other enterprise systems.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Provide technical support and training to end-users and other stakeholders.
  • Stay up-to-date with the latest ServiceNow features and best practices.

About Hexaware

Hexaware is a leading provider of IT, BPS, and consulting services. We are driven by a passion for innovation and a commitment to delivering exceptional results for our clients. Our team is diverse and inclusive, with a global presence across 20 nations and 34 international offices.

Why Join Us?

At Hexaware, you will have the opportunity to work with a talented team of professionals, collaborate with high-profile clients, and develop your skills and career. We offer a dynamic and inclusive work environment, with a focus on innovation, customer satisfaction, and employee growth.

Our Values

At Hexaware, we are committed to creating smiles through great people and technology. We believe in empowering our employees to disrupt the status quo, innovate for a better future, and achieve their full potential.

Privacy Statement

The information you provide will be used in accordance with our Privacy Policy and will be used specifically for the purpose of this role. We may share your details with our approved vendors to ensure the successful handling of this event.


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