Senior Account Manager

1 week ago

Boston, Massachusetts, United States Validity BriteVerify Email Verification Full time
About the Role

The Senior Account Manager is responsible for driving revenue growth from existing customers by fostering trusted advisor relationships, gaining a deep understanding of customer needs, and developing strategic account plans that align with customer objectives.

Key Responsibilities
  • Achieve trusted advisor status and establish, nurture, and grow relationships between accounts and internal executive teams.
  • Learn and understand customers' strategic objectives, growth plans, tech stack, competitive landscape, and industry trends.
  • Develop detailed account plans that tie closely to customers' strategic objectives and define a clear growth plan to achieve revenue targets.
  • Create demand, upsell, cross-sell, and renew accounts to achieve retention and growth targets.
  • Take ownership of the end-to-end sales process, utilizing MEDDPICC, and coordinate with internal and external stakeholders to ensure alignment and resource allocation.
  • Develop deep industry and product knowledge and expertly command value-based messaging to customers.
Requirements
  • 7+ years of experience managing enterprise-level relationships across multiple buying centers for a multi-million-dollar book of business.
  • Demonstrated track record of achieving retention and growth targets.
  • Proven business development and value-based selling capabilities.
  • Strong business acumen, operational, and analytical skills to understand complex business environments and manage a book of business.
  • Ability to cultivate productive client relationships with various buying personas.
  • Experience developing strategic account plans aimed at creating demand.
  • Ability to think strategically and execute tactically, with well-developed strategic thinking and problem-solving skills.
  • Sales cycle and negotiation expertise.
  • Exceptional verbal and written communication skills, as well as effective and persuasive presentation skills.
About Validity

For over 20 years, tens of thousands of organizations worldwide have relied on Validity solutions to target, contact, engage, and retain customers – using trustworthy data as a key advantage.

Validity's flagship products – Everest, DemandTools, BriteVerify, and GridBuddy Connect – are highly rated, #1 solutions for sales and marketing professionals.

These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.

Validity is a unique company with massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies, a winning culture, and a work environment that fosters hard work, trust, and fun.

Headquartered in Boston, Validity has offices in Tampa, Denver, London, Sao Paulo, and Sydney.

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