Event Catering Supervisor
2 weeks ago
Fearrington Village is a charming, English-inspired estate situated in the picturesque countryside of North Carolina.
Our commitment to southern hospitality is woven into every aspect of our service, ensuring that each guest feels truly welcomed.
Just a short drive from Chapel Hill, our venue is proud to be one of the original Relais & Châteaux properties in North America since 1980, featuring an acclaimed fine-dining restaurant, a luxurious 32-room inn, a spa, boutique shops, a beer and pizza garden, versatile event spaces, and one of the last independent bookstores in the state.
Employee Benefits:
Upon successful completion of a 90-day probationary period, employees will enjoy a range of benefits including: Health, Dental, and Vision Insurance
Short-Term and Long-Term Disability, Life Insurance, and other ancillary plans
Paid Time Off and Sick Leave
20% Discount throughout the village (excluding alcoholic beverages)
Opportunity to purchase wines and beers at cost, subject to approval by the Wine Director
Reimbursement for examination fees with sommelier accrediting organizations and other educational expenses after one year of employment
Annual complimentary dinner and overnight stay at The Fearrington House Inn and Restaurant
Discounts at other Relais & Châteaux properties
401(k) plan with matching contributions after one year of service
Position Summary:
This role involves a base salary complemented by commissions.
Key Responsibilities:
• Oversee and manage the execution of all special events, including parties, functions, and weddings. Ensure adherence to the Banquet Event Order and guest specifications.
• Supervise catering personnel by creating schedules, managing clock-in and clock-out times, and ensuring compliance with company policies and standards.
• Regularly review upcoming event details and maintain a comprehensive understanding of all requirements for scheduled events.
• Recruit, train, manage, and, if necessary, terminate special events staff in collaboration with the Food & Beverage Director.
• Prepare and distribute monthly and weekly schedules to guarantee adequate staffing levels with the appropriate skill sets.
• Commit to the ongoing development of staff through regular training sessions focused on service excellence and wine knowledge.
• Complete all necessary documentation, including end-of-day billing, tip reports, and inventory management in an organized and timely manner.
• Provide the Special Event Captain with detailed function sheets to ensure clarity on event specifications prior to the event.
• Procure or arrange for the necessary equipment and supplies for each event, ensuring they meet client expectations.
• Communicate event start times and coordinate with the Director of Weddings and chefs for pre-event meetings with staff to clarify assignments and service timing.
• Inspect event spaces before each function to ensure compliance with the Banquet Event Order regarding setup, menu, and service staff.
• Welcome guests before the event begins and remain present throughout to assist as needed.
• Regularly check in with the event host to ensure satisfaction and address any requests.
• Continuously observe and guide staff during events to ensure all details align with the function sheet.
• Prepare accurate end-of-event billing for accounting, including beverage inventories and tip reports.
• Direct and oversee the breakdown and cleanup after events, ensuring all equipment and supplies are accounted for and returned appropriately.
• Maintain cleanliness and organization of event spaces throughout the week and after events.
This job description is not an exhaustive list of all tasks that may be assigned to an employee in this position.
Qualifications:
• Must be at least 21 years of age.
• Possess knowledge of food and beverage service, typically requiring a minimum of two years of experience in front-of-house restaurant or banquet/event roles.
• Ability to stand for extended periods.
• Capable of reaching, bending, stooping, and occasionally lifting up to 50 pounds.
Job Type:
Full-time
Compensation:
$50,000 - $55,000 annually, plus commissions
Work Schedule:
Evening shifts, weekends, and holidays are required.
All information will be kept confidential according to EEO guidelines.
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