Technical Sales Representative I

1 week ago


Alpharetta GA USA, United States Arclin Full time
Job Title: Technical Sales Representative I

Job Summary:
Arclin, Inc. is seeking a Technical Sales Representative I to provide sales and technical support to customers in the wood products industry. The successful candidate will be responsible for providing industry-leading technical applications expertise and support to enhance customer delight, strengthen competitive barriers to entry at Arclin accounts, and improve profitability.

Key Responsibilities:
  • Improve efficiency of customer's process by utilizing the latest statistical process control philosophies and techniques; support data management initiatives to improve customer's process understanding
  • Integrate resin technology with customer process understanding to develop strategies for improving Arclin's products
  • Coordinate and participate in applications studies to solve customer's technical issues that may include resin and process application strategies, development of new products, and improvement of customer's process efficiency
  • Foster open communication with our customers, R&T laboratories, Sales, and other technical service laboratories throughout the Arclin organization to ensure our customers are receiving the best available resin technology for their application
  • Maintain record keeping for all reports according to established guidelines (contact reports, trial reports, technical service reports, LWO reports, etc.)
  • Make recommendations to management concerning resource needs including personnel and capital improvements
  • Network in product areas by attending appropriate trade shows, develop support contacts both within and outside the company, anticipate customer needs, contribute and implement ideas

Requirements:
  • B.S. Mechanical, Chemistry, Wood Science, or related discipline required
  • 1-3 years of exposure within wood products industry, resin research facility, or similar field
  • Ability to grasp the technical and scientific aspects of resins and their application in the various wood product fields
  • Experience coordinating and participating in applications studies using design of experiment techniques
  • Excellent communications (written and oral) and organizational abilities mandatory; willingness to initiate communication channels with new customers
  • Working knowledge and experience using Data Analysis (SPC) software – Quality Analyst, DOE software (Stat-ease) and techniques, Data management MS Access experience
  • Experienced with typical personal computers and associated software (Word Processing, Access, Excel, PowerPoint, Statease, NWA – Quality Analyst software etc.)
  • Willingness to travel up to 50%


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