Commercial Property Supervisor
2 weeks ago
Company Overview
Mark IV Capital is a privately owned, growth-focused real estate development and investment firm based in Newport Beach, CA. The company specializes in acquiring, developing, owning, and managing commercial real estate assets. We are currently looking for a Commercial Property Supervisor to become a part of our Texas team, operating from our Round Rock office.
Position Summary
The Commercial Property Supervisor will act as the representative of the company in the designated area while undertaking a range of operational responsibilities. This role entails the daily oversight of all commercial properties managed by the company within the assigned territory, collaborating with a dedicated team. The position will also involve general administrative tasks, including communication with tenants and vendors.
Mark IV Capital values innovation and creativity, encouraging employees to devise solutions to the diverse challenges encountered in the industry. We appreciate and leverage our varied skills and backgrounds to enhance team effectiveness. Our work environment promotes open communication and maintains a professional yet informal atmosphere.
We provide competitive remuneration, comprehensive benefits, and opportunities for professional advancement within a supportive and inclusive workplace.
Key Responsibilities
Property Management
- Collaborate with the regional team to ensure properties are operated efficiently and to a high standard.
- Respond promptly and professionally to tenant inquiries and requests.
- Prepare and present annual budgets for properties.
- Distribute Common Area Maintenance (CAM) estimates and reconciliations to tenants.
- Identify, engage, and oversee vendors for property maintenance and operations.
- Ensure vendor insurance documentation is compliant with company standards.
- Utilize software systems to manage tenant maintenance requests effectively.
- Conduct regular property inspections.
- Generate and present monthly financial reports related to property expenses.
- Manage insurance claims processes with all relevant parties.
- Ensure timely submission and approval of invoices within the team.
- Handle land management responsibilities, including documentation and compliance management.
- Organize and maintain leases, contracts, and property-related documents.
- Prepare and maintain lease summaries.
- Organize keys and access cards for all properties systematically.
Tenant Relations
- Deliver exceptional customer service to tenants.
- Build and maintain positive relationships with tenants.
- Organize tenant appreciation events.
- Assist in coordinating broker events with the regional team.
- Monitor accounts receivable and take necessary actions on overdue accounts.
- Ensure tenant insurance documentation is up to date and compliant.
- Maintain accurate tenant information, including emergency contacts.
- Oversee the processing of tenant security deposit refunds.
- Prepare tenant move-in packets and manage move-in/out procedures.
- Communicate tenant notifications in a timely manner.
Tenant Improvements and Capital Projects
- Support the regional team in executing tenant improvement and capital expenditure projects, ensuring they are completed on schedule and within budget.
- Conduct walkthroughs with tenants upon project completion.
- Coordinate multiple vendors to ensure property access during projects.
- Facilitate a smooth transition from project completion to tenant occupancy.
- Provide timely notifications to tenants regarding improvement projects as necessary.
Regional Office Management
- Manage office supplies and kitchen inventory effectively.
- Demonstrate proficiency in operating regional office systems and technology.
- Prepare the regional office for hosting events and presentations, including technology setup.
- Participate in regularly scheduled regional team meetings.
- Provide administrative support for document submission and maintenance with governmental entities.
Qualifications
To be successful in this role, candidates must meet the following qualifications:
- High School Diploma or GED equivalent is required.
- A Bachelor's degree in business, finance, economics, or a related field is preferred.
- A minimum of 5 years of experience in commercial property management is required.
- Proficient in Microsoft Office applications.
- Experience with Yardi software is highly desirable.
Certifications
- CPM Certification is preferred.
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