Automobile Claims Specialist I, II or Senior

2 weeks ago


Philadelphia, Pennsylvania, United States Allstate Insurance Company Full time

Allstate Insurance Company is dedicated to meeting the evolving needs of our customers with innovative solutions. We provide a comprehensive range of insurance products, including home, auto, and health insurance, through a vast network of independent agents and direct-to-consumer channels.

Position Overview

The Automobile Claims Specialist is responsible for thoroughly investigating and validating the details surrounding complex automobile incidents. This role involves assessing coverage, determining liability, evaluating damages, and negotiating claims within the established authority limits.

Key Responsibilities

  • Utilizes an advanced understanding of insurance policies and organizational relationships to effectively manage claims.
  • Conducts comprehensive investigations into all facets of complex auto claims, exercising discretion and independence.
  • For claims involving injuries, learns to assess, evaluate, and negotiate basic to moderate injury claims.
  • Identifies vehicle components and potential property damage accurately.
  • Recognizes customer needs and employs appropriate service skills to address them.
  • Evaluates potential subrogation or fraud risks and determines appropriate handling methods.
  • Gains experience at the Adjuster II level or transitions into specialized roles such as Coverage or Investigation Specialist.

Qualifications

A Bachelor’s Degree is preferred, along with a minimum of 2 years of relevant experience in auto claims.

Compensation

The annual compensation for this position is competitive and commensurate with experience and qualifications.

At Allstate, we believe in fostering a collaborative environment where our employees can thrive. We are committed to inclusivity and diversity, empowering our team members to drive change and contribute positively to their communities.

Join Us

Allstate Insurance Company is an Equal Opportunity Employer. We value diversity and encourage all qualified applicants to consider joining our team.


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