Customer Service Representative

6 hours ago


Portsmouth, New Hampshire, United States PORT CITY AIR INC Full time
Port City Air Inc. is seeking a skilled Customer Service Agent to join our team at the Portsmouth International Airport terminal. As a Customer Service Agent, you will provide exceptional service to passengers arriving or departing their flights. This role is staffed 7 days a week, including nights, weekends, and occasionally on holidays. A typical shift will be approximately 3-4 hours, 15-20 hours per week, and can be extended due to flight schedules.

**Key Responsibilities:**

* Greet guests upon arrival and make them feel welcomed
* Check in passengers and baggage for flights
* Assist those with disabilities board flight
* Be a source of information to passengers
* Perform other duties as assigned

**Requirements:**

* High school diploma or GED
* Exceptional interpersonal skills
* Patience and excellent listening skills are a must
* Ability to remain calm and courteous under pressure
* Ability to work a flexible schedule
* Good attention to detail
* Valid Driver's License
* Reliable transportation
* Must pass the FAA and Homeland Security background checks as well as complete a pre-employment drug screening

**Benefits:**

* 56 hours of sick time
* Flight benefits available

Port City Air Inc. and its subsidiaries are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other characteristics protected by local, state, or federal laws, rules, or regulations.

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