Pet Grooming Salon Manager

5 days ago


Portsmouth, New Hampshire, United States PetSmart Full time
About Our Salons

We value your experience and are currently offering a $2000 sign-on bonus OR a $1500 sign-on bonus with a brand new tool kit

Our Pet Grooming Salons are dedicated to providing a safe and welcoming environment for pets and their owners. As a Pet Grooming Salon Manager, you will play a key role in leading our team to deliver exceptional customer service and drive business growth.

About the Role

As a Pet Grooming Salon Manager, you will be responsible for:

  • Onboarding and Training: Onboard all new salon associates and groomers, ensuring their completion of all training requirements and annual safety certifications, evaluating the quality of grooms, and providing ongoing learning opportunities
  • Pet Assessment and Grooming: Perform Hands on Pet (HOP) assessment on all pets to recommend services and build trust with the pet parents, and perform dog grooming services to breed standards and to clients personal preferences and hold your groomers to those same standards
  • Safety and Well-being: Ensure the safety and well-being of every pet and associate in the store, taking immediate action whenever necessary
About Your Career

We offer a range of opportunities for career growth and development, including:

  • Leadership Development: Develop your leadership skills as a District Academy Trainer or a Quality and Education Manager
  • Business Growth: Tackle the challenge of a new salon opening or turning around a struggling salon
  • Transfer Opportunities: Transfer to any one of our 1600 stores nationwide
The PetSmart Difference

We're not just a pet store - we're a community of pet lovers who are passionate about making a difference in the lives of pets and their owners. As a Pet Grooming Salon Manager, you will be part of a team that is dedicated to:

  • Providing Exceptional Customer Service: Delivering a safe and welcoming environment for pets and their owners
  • Driving Business Growth: Leading our team to achieve business objectives and drive growth
  • Fostering a Positive Team Environment: Building a positive and supportive team culture

We're an equal opportunity employer and welcome applications from qualified candidates. Exact rate of pay will be based on store location, position, and experience level. In no instance will PetSmart pay less than the minimum wage. This position is also eligible for benefits as described at [insert link].



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