Vehicle Maintenance Coordinator

7 days ago


Farmington, New Mexico, United States City of Farmington Full time
Job Summary

We are seeking a highly skilled and experienced Service Writer to join our team at the City of Farmington. As a Service Writer, you will be responsible for coordinating and scheduling routine and emergency repair service for city vehicles, as well as providing exceptional customer service to our clients.

Key Responsibilities
  • Coordinate and schedule routine and emergency repair service for city vehicles
  • Provide exceptional customer service to clients, including answering phone calls and responding to customer inquiries
  • Generate work orders and input data into the AS/400 computer system
  • Coordinate with mechanics and other staff members to ensure efficient and effective repair service
  • Assist with ordering parts and supplies as needed
  • Update preventative maintenance schedules for vehicles as needed
  • Coordinate all outside vehicle repair work with local vendors
  • Respond to requests for service from the field, including emergency breakdowns
  • Assist with research on proper diagnosis, maintenance, and repair of vehicles using manuals and reference materials
  • Provide guidance and direction to lead mechanics as needed
Requirements
  • Graduation from a high school or GED equivalent and specialized training in mechanics, maintenance management, or a closely related field
  • Valid New Mexico driver's license (or current state of residency) with an acceptable driving record for the past three years
  • Knowledge of automotive mechanics, including maintenance and diagnostics
  • Knowledge of standardized automotive labor repair times
  • Ability to type 30 wpm or at a rate sufficient to perform duties of job
  • Data entry experience preferred
  • Ability to communicate effectively verbally and in writing
  • Ability to establish and maintain working relationships with co-workers, supervisors, other City personnel, and the public
Working Conditions

The work environment is primarily indoors, with occasional outdoor work in various weather conditions. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is moderate.



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