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Patient Services Representative
2 months ago
We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Native American Connections. As a Patient Services Representative, you will provide exceptional administrative support and coordination for all aspects of integrated care, both behavioral health and medical.
Responsibilities- Provide clerical and administrative support for patient intake, prior authorization, and other related tasks.
- Assist with patient information, form completion, and insurance verification for all appointments.
- Perform general office duties, including mail, fax, file, copy, and office supply management.
- Set appointments for clients and ensure accurate logging in the electronic health record.
- Follow up on missed appointments and re-engage patients as needed.
- Document patient information in the EHR promptly and accurately.
- Communicate with outside agencies for referral information and other assistance.
- Provide excellent customer service and maintain a positive reputation for Native American Connections.
- High School Diploma or GED required.
- Electronic Medical Record experience.
- Minimum of 1 year of experience in a medical and/or behavioral health office setting.
- Knowledgeable about the economic, educational, and social problems of Native Americans and referral sources available.
- Valid Fingerprint Clearance Card required.
- CPR/First Aid Certificate within 90 days of hire.
- Possess and maintain a valid Arizona driver's license.
- MS Office proficiency.
- Bilingual (Spanish desired).
- Experience working with the Native American population.
- Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
Able to sit, stand, and walk with/without accommodations.
Native American PreferencePreference is given to qualified Native American Applicants in accordance with the Indian Preference Act.
Drug-Free WorkplaceNative American Connections is a drug-free workplace with safety-sensitive jobs.
