Mortgage Loan Processor

4 days ago


Seattle, Washington, United States Tomo Full time
About Tomo

Tomo's mission is to provide unparalleled support to homebuyers, empowering them with valuable information, expert advice, and cost-effective solutions to achieve better outcomes.

The Role

We are seeking a highly skilled Mortgage Loan Processor to join our team. As a key member of our mortgage operations team, you will be responsible for ensuring loan applications are accurate and compliant, while providing exceptional customer service.

Key Responsibilities
  • Primary Relationship Manager: Serve as the primary point of contact for customers from rate lock to close, collaborating with other functions to ensure seamless execution.
  • Loan Processing and Pre-Underwriting: Perform all necessary tasks to proactively manage mortgage loan files from receipt in processing to final disposition.
  • Document Verification: Verify accuracy and adherence to investor guidelines of all documents required for a complete submission to Underwriting.
  • Collaboration and Communication: Work closely with agents to obtain necessary documentation, keep them informed of application status, and proactively communicate with customers throughout the loan process.
  • Quality Submissions: Consistently meet target service level objectives and initiate follow-up phone calls to obtain necessary loan documentation.
  • Pipeline Management: Maintain proactive review of pipeline to ensure rate locks do not expire and coordinate closings with all parties.
  • Process Improvement: Identify opportunities for process enhancements and serve as a project resource in the implementation of system enhancements or process improvements.
Requirements
  • Understanding of Mortgage Lending Process: Possess a deep understanding of the mortgage lending process and ability to handle multiple purchase applications simultaneously.
  • Strong Communication Skills: Demonstrate strong written and verbal communication skills, with a focus on quality and customer centricity.
  • Team Environment: Proven ability to work effectively in a team environment, with a strong focus on collaboration and customer satisfaction.
  • Detail Orientation: Possess a high level of detail orientation, with a focus on quality and accuracy.
Preferred Qualifications
  • Bachelor's Degree: Possess a Bachelor's degree in a related field.
  • Mortgage Loan Processing Experience: 2+ years of experience in mortgage loan processing, specifically in purchase transactions.
  • NMLS Registration: Ability to obtain and maintain NMLS registration.
  • Byte Experience: Possess experience with Byte.
  • Non-QM and Broker Experience: Possess knowledge of Non-QM and broker experience.


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