Student Information System Support Specialist
6 days ago
The Student Information System Support Specialist works closely with the Information Systems Manager/SIS Coordinator to resolve daily issues and improve service to students and staff who use Jenzabar EX, Banner, and the Jenzabar Internet Campus Solution (JICS/applicant and student portal) across all programs at all LECOM campuses.
Key Responsibilities- Provides help desk support for all users
- Troubleshoots problems with the creation of course pages and other functions controlled in Jenzabar EX/Banner
- Creates admission applications and online data collection forms
- Responds to support requests for Jenzabar EX/Banner and the JICS/student portal in a timely manner and keeps end users informed of how and when problems are resolved
- Sets up and troubleshoots Jenzabar EX/Banner automatic mail-merge correspondence
- Creates new reports, maintains and updates existing ones
- Runs weekly data quality reports and corrects inconsistencies
- Provides individual training to new Jenzabar EX/Banner users
- Supports and troubleshoots for medical, pharmacy, dental, masters, and doctorate applicants for the JICS/student and Banner portal Admissions tab
- Education and experience equivalent to a Minimum Associate's Degree in Computer Science, Information Systems, Database Systems, and/or another related field with one to two (1-2) years' of workplace experience
- Good analytical and problem-solving skills
- Must be a self-starter, highly organized, and be able to communicate effectively with faculty, staff, and students
- Must be able to handle deadline pressures and fluid situations
- Teamwork and the ability to get along with others is an essential function of this job
-
Student Information System Support Specialist
4 weeks ago
Erie, Pennsylvania, United States Lake Erie College of Osteopathic Medicine Full timeJob SummaryThe Student Information System Support Specialist works collaboratively with the Information Systems Manager/SIS Coordinator to resolve daily issues and improve service to students and staff who utilize Jenzabar EX, Banner, and the Jenzabar Internet Campus Solution (JICS/applicant and student portal) across all programs at Lake Erie College of...
-
Student Information System Support Specialist
3 weeks ago
Erie, Pennsylvania, United States Lake Erie College of Osteopathic Medicine Full timeJob SummaryThe Student Information System Support Technician plays a vital role in ensuring the smooth operation of the Jenzabar EX/Banner system, providing top-notch support to students, staff, and faculty across all LECOM campuses. This position requires a strong analytical mind, excellent communication skills, and a passion for delivering exceptional...
-
Student Information System Support Specialist
3 weeks ago
Erie, Pennsylvania, United States The Lake Erie College Of Osteopathic Medicine Full timeJob SummaryThe Student Information System Support Technician plays a vital role in ensuring the smooth operation of LECOM's student information systems. This position works closely with the Information Systems Manager/SIS Coordinator to resolve daily issues and improve service to students and staff who use Jenzabar EX, Banner, and the Jenzabar Internet...
-
Student Information System Support Specialist
3 weeks ago
Erie, Pennsylvania, United States Lake Erie College of Osteopathic Medicine Full timeJob SummaryThe Student Information System Support Technician plays a vital role in ensuring the smooth operation of LECOM's student information systems. This position works closely with the Information Systems Manager/SIS Coordinator to resolve daily issues and improve service to students and staff who use Jenzabar EX, Banner, and the Jenzabar Internet...
-
Erie, Pennsylvania, United States Lake Erie College of Osteopathic Medicine Full timeJob Summary:The Student Information System Support Technician plays a crucial role in ensuring the smooth operation of the Student Information System at Lake Erie College of Osteopathic Medicine. This position works closely with the Information Systems Manager/SIS Coordinator to resolve daily issues and improve service to students and staff who use Jenzabar...
-
Behavior Intervention Specialist
4 weeks ago
Erie, Pennsylvania, United States Erie City School District Full timeJob SummaryWe are seeking a highly skilled Behavior Intervention Specialist to join our Student Support Services team. The successful candidate will work collaboratively with our social restoration specialists, community organizations, and external referral agencies to provide optimal schooling opportunities and personal development for our students.Key...
-
Podiatry Student Tutor
4 weeks ago
Erie, Pennsylvania, United States The Lake Erie College Of Osteopathic Medicine Full timeJob SummaryThe Academic Support Specialist will provide students who are struggling with a course or performing poorly with instructional help outside of their normal classes. This role requires the ability to assist students in all subjects, typically in groups of five or less, but can be offered individually if a group cannot be formed.Key...
-
Underwriting Support Specialist
3 weeks ago
Erie, Pennsylvania, United States TEKsystems Full timeAbout the RoleWe are seeking an Underwriting Support Specialist to join our team at TEKsystems. As an Underwriting Support Specialist, you will provide documentation, processing, and clerical support to assist with underwriting functions.Key ResponsibilitiesAssist in basic clerical functions, including answering phones, updating systems, and retrieving...
-
Student Education Program Support Specialist
1 week ago
Erie, Pennsylvania, United States Penn State University Full timeJob Description and Position RequirementsThe Teaching and Learning with Technology Faculty Fellows Program at Penn State University seeks an undergraduate student to serve as a student partner for its AI Literacy in Communication Courses project. The successful candidate will have a strong interest in artificial intelligence and its applications, as well as...
-
Podiatry Student Tutor
3 weeks ago
Erie, Pennsylvania, United States The Lake Erie College Of Osteopathic Medicine Full timeJob SummaryThe Academic Support Specialist will provide students who are struggling with a course or subject with individualized instruction and support outside of their regular classes. This role is ideal for students who are looking to improve their academic performance and achieve their goals.Key Responsibilities:* Provide academic support to students in...
-
Technical Support Specialist
1 week ago
Erie, Pennsylvania, United States MCPc Full timeJob Title: Technical Support SpecialistMCPC is a global endpoint management company dedicated to enhancing performance, security, and sustainability for our clients. We provide a wide range of services, including Managed Security, Technology Logistics, IT Talent Solutions, and IT Asset Management and Disposition.Key Responsibilities:Provide timely and...
-
Technical Support Specialist
3 weeks ago
Erie, Pennsylvania, United States MCPc Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at MCPc. As a Technical Support Specialist, you will be responsible for providing immediate response and support to our global customers and field teams related to on-board service offerings, wireless communications, and associated hardware and software.Key...
-
Client Support Specialist
3 weeks ago
Erie, Pennsylvania, United States Goecca Full timeJob PositionThe Client Support Specialist is responsible for fostering a seamless client relationship between ECCA and their food bank customers. This role involves providing expert learning and support, leveraging various communication channels such as telephone, email, or on-site visits. The Client Support Specialist will play a pivotal role in training...
-
Administrative Support Specialist
4 weeks ago
Erie, Pennsylvania, United States MCPc Full timeCompany Overview At MCPc, we're dedicated to delivering exceptional endpoint management solutions that drive performance, security, and sustainability for our clients. Our purpose, strategy, and values guide everything we do, and we're committed to diversity, inclusion, and giving back to the community. Job Summary We're seeking a highly skilled...
-
Electrical Systems Specialist
4 weeks ago
Erie, Pennsylvania, United States Highmark Health Full timeJob SummaryWe are seeking a skilled Electrical Systems Specialist to join our team at Highmark Health. As a key member of our facilities maintenance team, you will be responsible for monitoring, maintaining, and repairing our electrical distribution systems.Key ResponsibilitiesPerform preventive maintenance on all building electrical equipment, making...
-
Claims Support Specialist II
4 weeks ago
Erie, Pennsylvania, United States Erie Insurance Full timeJob SummaryWe are seeking a highly skilled Claims Support Specialist to join our team at Erie Insurance. As a Claims Support Specialist, you will play a critical role in providing exceptional support to our claims team, ensuring that our customers receive timely and accurate service.Key ResponsibilitiesClaims Support: Provide support to claims personnel with...
-
Electrical Systems Specialist
4 weeks ago
Erie, Pennsylvania, United States Highmark Health Full timeJob SummaryWe are seeking a skilled Electrical Systems Specialist to join our team at Highmark Health. As an Electrical Systems Specialist, you will be responsible for monitoring, maintaining, and repairing the electrical distribution system, including lighting systems, backup generators, and related equipment.Key ResponsibilitiesPerform preventive...
-
Administrative Student Assistant
1 month ago
Erie, Pennsylvania, United States Gannon University Full timeJob SummaryThe Administrative Student Assistant will provide administrative support to the College of Engineering and Business (CEB) Dean's Office. This role will assist with various tasks, including student support, event coordination, and office administration.Key ResponsibilitiesStudent Support: Provide assistance to students, including processing forms,...
-
Client Support Specialist
4 weeks ago
Erie, Pennsylvania, United States Goecca Full timeJob OverviewThe Client Support Specialist will be responsible for building and maintaining strong relationships with our food bank customers. This individual will provide expert technical support and training to ensure seamless system usage.Key ResponsibilitiesProvide software support via phone, email, or onsite visitsManage client communication and...
-
Underwriting Support Assistant
3 weeks ago
Erie, Pennsylvania, United States TEKsystems Full timeUnderwriting Support SpecialistAt TEKsystems, we're seeking a detail-oriented and organized Underwriting Support Specialist to join our team. As an Underwriting Support Specialist, you will provide critical support to our underwriting functions, ensuring seamless operations and exceptional customer service.Key Responsibilities:Assist in processing and...