Claims Support Specialist II

2 weeks ago


Erie, Pennsylvania, United States Erie Insurance Full time
Job Summary

We are seeking a highly skilled Claims Support Specialist to join our team at Erie Insurance. As a Claims Support Specialist, you will play a critical role in providing exceptional support to our claims team, ensuring that our customers receive timely and accurate service.

Key Responsibilities
  • Claims Support: Provide support to claims personnel with various activities, including preparing claims documents and information within established procedures.
  • Customer Service: Respond to inquiries from customers, escalate as appropriate, and provide inbound and outbound phone support.
  • Administrative Functions: Assist with financial transactions within established procedures, greet, screen, and direct visitors to appropriate personnel.
  • Training and Development: Train and mentor new team members, and assist in resolving systems problems.
Requirements
  • Education: High School Diploma or equivalent and two years' customer service in a professional setting, administrative, claims support or office experience, required.
  • Experience: Proficient knowledge of word processing, spreadsheet, email, and calendar scheduling software required. Ability to type a minimum of 40 words per minute and 90 net data entry keystrokes per minute preferred.
  • Industry Knowledge: Experience in the insurance industry and completion of insurance designations or course work preferred.
Competencies
  • Self-Development: Collaborates, cultivates innovation, instills trust, decision quality, values diversity, nimble learning, customer focus, optimizes work processes, ensures accountability, detail orientation, information management skills, job-specific knowledge.
Benefits

Erie Insurance offers a comprehensive benefits package, including premier health, prescription, dental, and vision benefits, low contributions to medical and prescription premiums, pension, 401(k) with up to 4% contribution match, paid time off, career development opportunities, and more.



  • Erie, Pennsylvania, United States Erie Insurance Group Full time

    Job SummaryWe are seeking a highly skilled Claims Support Specialist II to join our team at Erie Insurance Group. As a Claims Support Specialist II, you will play a critical role in supporting our claims process, ensuring that our customers receive exceptional service and that our claims are handled efficiently and effectively.Key ResponsibilitiesPerform...


  • Erie, Pennsylvania, United States Sedgwick Full time

    Join Our Team at SedgwickAt Sedgwick, we prioritize the well-being of our colleagues, fostering a culture of support and care. A career with us means you will have the flexibility to balance your personal and professional life while making a meaningful impact daily. We are committed to addressing your mental, physical, financial, and professional needs,...


  • Erie, Pennsylvania, United States Erie Insurance Full time

    Division or Field Office:Claims DivisionDepartment of Position: Corporate Claims DepartmentWork from:Remote OfficeSalary Range:$31, $49,998.00 *Salary range is for this level and may vary based on actual level of role hired for.*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of...


  • Erie, Pennsylvania, United States Erie Insurance Full time

    Division or Field Office:Claims DivisionDepartment of Position: Corporate Claims DepartmentWork from:Remote within ERIE's Service AreaSalary Range:$95,000 - $152,516.00 *This salary range is applicable for this level and may vary based on the actual level of the role filled.*This range reflects a national average and the actual salary will depend on various...


  • Erie, Pennsylvania, United States TEKsystems Full time

    About the RoleWe are seeking an Underwriting Support Specialist to join our team at TEKsystems. As an Underwriting Support Specialist, you will provide documentation, processing, and clerical support to assist with underwriting functions.Key ResponsibilitiesAssist in basic clerical functions, including answering phones, updating systems, and retrieving...


  • Erie, Pennsylvania, United States TEKsystems Full time

    Position Overview:In this role, you will operate under moderate supervision to carry out essential claims and zone support tasks.Key Responsibilities:• Execute administrative and support functions, which include managing phone communications, organizing files, duplicating documents, faxing, and handling mail distribution while fostering relationships with...


  • Erie, Pennsylvania, United States Progressive Insurance Full time

    {"title": "Claims Adjuster Trainee", "description": "Job SummaryAs a Claims Adjuster Trainee at Progressive Insurance, you will learn the skills and knowledge necessary to resolve claims efficiently and effectively. This role is ideal for individuals who are passionate about helping customers and have a strong interest in the insurance industry.Key...


  • Erie, Pennsylvania, United States Erie Insurance Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Claims Service Representative to join our team at Erie Insurance Group. As a Claims Service Representative, you will be responsible for providing exceptional customer service to policyholders, agents, and claimants, while utilizing your knowledge of insurance products and services to resolve...


  • Erie, Pennsylvania, United States Erie Insurance Full time

    Division or Field Office: Claims Division Department of Position: Claims Department Work from: ERIE's West Region, NC, VA, WV, PA, IL, IN, KY, WI, TN or OH Salary Range: $60,677.00-$96,925.00* *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills,...


  • Erie, Pennsylvania, United States Erie Insurance Full time

    Division or Field Office: Claims Division Department of Position: Claims Department Work from: ERIE's West Region Salary Range: $60,677.00-$96,925.00* *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location,...


  • Erie, Pennsylvania, United States Erie Insurance Full time

    Job SummaryWe are seeking a highly skilled Marketing Operations Specialist II to join our team at Erie Insurance. This role will support the delivery of marketing initiatives by leveraging technology, processes, and insights to drive business outcomes.Key ResponsibilitiesAnalyze and implement process improvements to ensure marketing best practicesCollaborate...


  • Erie, Pennsylvania, United States TEKsystems Full time

    Underwriting Support SpecialistAt TEKsystems, we're seeking a detail-oriented and organized Underwriting Support Specialist to join our team. As an Underwriting Support Specialist, you will provide critical support to our underwriting functions, ensuring seamless operations and exceptional customer service.Key Responsibilities:Assist in processing and...


  • Erie, Pennsylvania, United States Aditi Consulting Full time

    Job Summary:Aditi Consulting is seeking a highly skilled Procurement Specialist II to join our team. As a key member of our procurement team, you will be responsible for managing the end-to-end process of component procurement, from preparing and issuing RFQs to suppliers, to tracking supplier responses and ensuring timely delivery.Key...


  • Erie, Pennsylvania, United States Infojini Healthcare II Full time

    Job OverviewInfojini Healthcare II is currently looking for a local contract Registered Nurse (RN) specializing in Long Term Care. This role is designed for nursing professionals who are dedicated to providing quality care in a supportive environment.Position DetailsSpecialty: Long Term CareDiscipline: RNEmployment Type: Local ContractWeekly Hours: 40...


  • Erie, Pennsylvania, United States Gannon University Full time

    Position Overview: The Student Development and Engagement/Residence Life Administrative Support Specialist is essential to the Student Development and Engagement Team, facilitating office functions and contributing to campus initiatives. This role requires meticulous attention to detail and a willingness to learn about administrative protocols, university...


  • Erie, Pennsylvania, United States Infojini Healthcare II Full time

    Position OverviewInfojini Healthcare II is currently looking for a dedicated local contract nurse RN specializing in Long Term Care. This role is designed for healthcare professionals who are committed to providing high-quality patient care in a supportive environment.Job ResponsibilitiesSpecialty: Long Term CareDiscipline: RNEmployment Type: Local...


  • Erie, Pennsylvania, United States Gannon University Full time

    Position Overview: The Student Development and Engagement/Residence Life Administrative Support Specialist is integral to the Student Development and Engagement Team, facilitating office functions and contributing to campus initiatives. This role requires meticulous attention to detail and a willingness to learn about administrative procedures, university...


  • Erie, Pennsylvania, United States Aditi Consulting Full time

    About the RoleWe are seeking a highly skilled Human Resources Generalist II to join our team at Aditi Consulting. As a key member of our HR department, you will be responsible for providing strategic support to our business operations.Key ResponsibilitiesRecruitment and Hiring: Coordinate the recruitment process, including job postings, candidate screening,...


  • Erie, Pennsylvania, United States Interim HealthCare Full time

    Are you passionate about enhancing the lives of others?At Interim HealthCare, we recognize the vital role you play in providing care and support to those in need. As a Personal Support Specialist, you will have the opportunity to make a significant impact on the lives of our clients during their most challenging times.What we provide for our Personal Support...


  • Erie, Pennsylvania, United States Erie Insurance Group Full time

    Job Title: Customer Service RepresentativeCompany: Erie InsuranceLocation: Erie, PA, USDivision or Field Office: Customer Service DivisionDepartment of Position: FNOL Contact Center Ops DeptWork from: Corporate Office, Erie, PAAt Erie Insurance, you become part of a distinguished Fortune 500 organization, where you are a crucial member of a diverse and...