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Scheduling Coordinator
4 weeks ago
About the Role:
The Scheduling Coordinator at Bravas is responsible for allocating the company's deployable resources. This involves scheduling the arrival dates for technicians and subcontractors to arrive at job sites, while ensuring adequate communication with the Project Manager.
The successful candidate will maintain records of completed work or deliveries to assist with Job Progress Invoicing (JPI) and service and warranty information.
This is an on-site job and is not remote work eligible.
Key Responsibilities:
- Provide Sales and PM positions with available dates for requested resources
- Update work orders and job software so that all parties are up to speed on dispatch details
- Seek verification from warehouse and purchasing managers regarding expected arrival of products
- Manage all communications of upcoming appointments to customers including delays and late arrivals
- Obtain gate codes and site access requirements and communicate to deployed teams
- Prioritize resources in alignment with company values ensuring customers' needs are met
- Inform all parties of delays, cancellations, and any scheduling restrictions
- Participate in departmental meetings as required
- Coordinate with PM during project completion to ensure accuracy of forecasted labor allocations and modify schedule as needed
- Read daily notes, disseminate reported information appropriately, and coordinate required action items
- Schedule effectively regarding hours sold, drive time, and expected technician efficiency
- Assist & direct PM & Administration regarding Job Progress Invoicing (JPI)
Requirements:
- Maintain multiple schedules and record
- Ability to organize large projects with several hundred pieces
- Communicate effectively in a high-intensity and rapidly changing environment
- Flexibility to meet customer demands outside of normal working hours
- May require standing or stooping for extended periods
- Valid driver's license, clean driving record, and clear criminal record required
Additional Information:
A job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.