Practice Coordinator

1 week ago

Minneapolis, Minnesota, United States Allina Health Full time

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

This position is responsible for practice coordination, which includes template schedule and calendar management, as well as coordination of patient legal or medical forms. The position maintains systems essential to the daily operations supporting patient care, schedules and coordinates a variety of appointments, procedures and tests, and communicates department and provider schedules.

Responsibilities:

  • Scheduling:
    • Schedules and/or reschedules patient appointments, procedures, diagnostic tests, surgeries, hospital admissions and other related appointments between multiple providers.
    • Verifies insurance and obtains prior authorizations as needed, may register patients.
    • May manage the patient outcome tool, including preparation and distribution.
    • May create, delete and modify schedule versions and calendars to reflect changes in provider schedules.
    • Arranges interpreter services for patients as needed.
  • Administrative Department Support:
    • May provide department reception, patient check-in.
    • Provides telephone coverage, routing messages accordingly.
    • May track insurance verification using multiple systems.
    • May maintain lobby area.
    • May ensure that patient documentation is complete and is responsible for an insurance or referral work queue.
    • Organizes and maintains department records, manuals and patient education materials.
    • Participates in completion of patient data reporting requirements and compliance with regulatory standards.
    • May create and maintain all training materials for new and current employees.
    • May assist physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.
  • Chart Preparation:
    • Analyzes patient records to determine if outside documents are needed.
    • Reviews patient consent forms and ensures they are updated with the patient.
    • Contacts document source, obtains records, scans and indexes into the electronic medical record.

Required Qualifications:

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description.

Preferred Qualifications:

  • High school diploma or GED.
  • Post secondary education in medical field.
  • 2 to 5 years experience in a medical office including administrative support, scheduling, customer service, working knowledge of Microsoft Suite and electronic medical records.

Physical Demands:

  • Sedentary.
  • Lifting weight Up to 10 lbs. occasionally, negligible weight frequently.

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