Network Security Manager
3 weeks ago
**Job Description:**
Omni Inclusive seeks an experienced Network Security Manager to lead the implementation, design & Level 4 support for steady state team. The successful candidate should have in-depth experience in handling complex Network Security design & implementation.
Key Responsibilities:
- Overall Service management for projects.
- Governance of day-to-day Service deliverables (SLA/KPI/ITSM Queue Management/ Health Monitoring).
- Accountable for all account level updates / early warning on any customer escalation, dissatisfaction to internal leadership.
- Identify areas of improvement and track them to closure.
- Review the agreed customer reports for accuracy before the same is distributed to customers.
Requirements:
- Candidate should be strong in understanding SLA, KPI, PI, Reporting requirements.
- Design, Implement & manage solution to meet the contract requirements.
- Strong Leadership skills.
- Excellent documentation skill (Architecture diagram, flow creation).
- Proactive in engaging with customers and other internal teams.
- Develop resolutions to complex problems that require the frequent use of creativity.
- High level of initiative, drive, motivation, leadership, problem solving, communication, collaboration, creativity, Customer service, quality awareness, and time management skills.
- Expert technical skills in managed security devices.
- Knowledge on ITIL process.
Estimated Salary: $120,000 - $180,000 per annum.
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