Network Architect Lead

17 hours ago


Cary, North Carolina, United States Pyramid Consulting Full time

Job Overview: We are seeking a highly skilled Principal Engineer to lead our network operations for medium/large scale enterprise contact center networks. As a key member of our team, you will be responsible for managing and maintaining Cisco routing and switching solutions across multiple datacenters.

Key Responsibilities:

  • Tier-3 Network Operations for enterprise contact center networks.
  • Manage and maintain Cisco routing and switching solutions.
  • Manage/operate F5 load balancers.
  • Manage/operate ACME SBCs.
  • Optimize network performance and availability.
  • Troubleshoot network performance issues.
  • Apply patches to devices for firmware and OS upgrades.
  • Analyze network capacity to anticipate future needs.
  • Develop/maintain network documentation.
  • Operate within a structured change management model.
  • Support and implement changes during scheduled maintenance windows.
  • Plan, test, and implement network changes.
  • Adhere to established policies and procedures.
  • Work closely with others to support projects and resolve escalated issues.

Requirements and Qualifications:

  • 7-10 years of advanced experience in IP Network routing, switching, Cisco ACI, ACME SBC, Voice Networking, F5 Load balancing.
  • Palo Alto Firewall experience, Juniper experience, general infrastructure support in a highly available, multi-datacenter environment.
  • 4-year degree desired. CCNA. CCIE-level certification valued.

Compensation: The estimated salary range for this position is $100-$120 per hour, depending on experience and qualifications. Employee benefits include health insurance, 401(k) plan, paid sick leave, and more.



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