Network Architect Lead
17 hours ago
Job Overview: We are seeking a highly skilled Principal Engineer to lead our network operations for medium/large scale enterprise contact center networks. As a key member of our team, you will be responsible for managing and maintaining Cisco routing and switching solutions across multiple datacenters.
Key Responsibilities:
- Tier-3 Network Operations for enterprise contact center networks.
- Manage and maintain Cisco routing and switching solutions.
- Manage/operate F5 load balancers.
- Manage/operate ACME SBCs.
- Optimize network performance and availability.
- Troubleshoot network performance issues.
- Apply patches to devices for firmware and OS upgrades.
- Analyze network capacity to anticipate future needs.
- Develop/maintain network documentation.
- Operate within a structured change management model.
- Support and implement changes during scheduled maintenance windows.
- Plan, test, and implement network changes.
- Adhere to established policies and procedures.
- Work closely with others to support projects and resolve escalated issues.
Requirements and Qualifications:
- 7-10 years of advanced experience in IP Network routing, switching, Cisco ACI, ACME SBC, Voice Networking, F5 Load balancing.
- Palo Alto Firewall experience, Juniper experience, general infrastructure support in a highly available, multi-datacenter environment.
- 4-year degree desired. CCNA. CCIE-level certification valued.
Compensation: The estimated salary range for this position is $100-$120 per hour, depending on experience and qualifications. Employee benefits include health insurance, 401(k) plan, paid sick leave, and more.
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