Network Operations Specialist

7 days ago


Cary, North Carolina, United States Resource Logistics Full time

**Company Overview**

At Resource Logistics, we are committed to delivering exceptional service and support to our customers. Our team of dedicated professionals works tirelessly to ensure that our customers remain happy by providing prompt responses to their needs.

**Job Summary**

We are seeking a highly skilled Network Operations Specialist to join our team. The ideal candidate will have a strong background in IT/Technical Operations organizations, preferably in the managed network services space. They will be responsible for supporting the 24x7 Floor Operations and Service Desk function for our network services customers, ensuring Financial Services Network Operations Center (FSNOC) customers collaborate with our internal resources as appropriate.

**Key Responsibilities**

The successful candidate will be responsible for:

  • Responding to customer inquiries and conducting network surveillance
  • Initiating and resolving incident management tickets
  • Examining physical layer and logical problems using standard isolation methodologies
  • Utilizing tools for router access, circuit layout, automated circuit testing, and ticket management
  • Analyzing network surveillance data and addressing any issues that were identified through analytics

**Requirements**

To be considered for this role, applicants must have:

  • A Bachelor's degree or four or more years of work experience
  • Experience working in a NOC environment with Cisco or Juniper routers and LAN switches
  • IPVPN, IP, MPLS, OSPF, EIGRP, BGP, IPSec, and Ethernet networking protocol experience
  • Mandatory background investigation to fulfill customer contractual obligations

**What We Offer**

In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan. We also provide opportunities for professional growth and development, as well as a dynamic and supportive work environment.

**Estimated Salary:** $34/hour on W2 (No Benefits)

Apply now to take your career to the next level and join our team at Resource Logistics



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