Customer Service Representative
2 weeks ago
The Automotive Service Consultant plays a crucial role in delivering outstanding customer service while acting as the primary point of contact between clients and the service department. This individual will assist customers in arranging service appointments, providing accurate cost assessments, and suggesting essential repairs or maintenance services.
Key Responsibilities:
- Manage and organize service appointments for clients
- Evaluate customer requirements and deliver comprehensive cost estimates for maintenance and repairs
- Advise on necessary repairs and maintenance based on vehicle evaluations
- Keep customers informed about the status of their vehicles and any additional repair needs
- Collaborate with the service team to ensure prompt completion of all tasks
- Address customer questions and concerns professionally and efficiently
- Previous experience in an automotive service advisory position or a comparable customer service role
- In-depth understanding of automotive repair and maintenance procedures
- Exceptional communication and interpersonal abilities
- Capability to swiftly assess customer needs and provide suitable recommendations
- Strong analytical skills and meticulous attention to detail
- Proficient in utilizing computer software applications, including service scheduling tools
- Competitive salary ranging from $70,000 to $100,000 annually
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan with employer matching
- Paid time off and holiday benefits
- Employee discounts on vehicle purchases and services
South Shore Kia is a distinguished automotive dealership dedicated to providing exceptional customer service and a diverse selection of new and pre-owned vehicles. Our service department is comprised of highly skilled professionals committed to ensuring customer satisfaction. Join our team and contribute to our thriving organization.
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Copiague, New York, United States COSTELLOS ACE Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Costello's Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...
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Copiague, New York, United States COSTELLOS ACE Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Costello's Ace Hardware. As a Sales Associate, you will play a critical role in delivering an exceptional shopping experience to every customer, every time.Key ResponsibilitiesCustomer Service: Greet every customer with a smile and provide assistance with...
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Automotive Customer Care Specialist
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Copiague, New York, United States South Shore Kia Full timeJob OverviewPosition Summary:The Automotive Service Consultant plays a crucial role in ensuring customer satisfaction at South Shore Kia. This position involves acting as the primary point of contact for customers seeking service for their vehicles. The Service Consultant will assist clients in arranging service appointments, providing accurate cost...
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Copiague, New York, United States South Shore Kia Full timePosition Overview:The Automotive Service Consultant plays a vital role in ensuring customer satisfaction at South Shore Kia. This position involves acting as a bridge between clients and the service department, providing top-notch customer support. Responsibilities include assisting customers with scheduling service appointments, delivering accurate cost...
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Copiague, New York, United States South Shore Kia Full timeJob OverviewPosition Summary:The Automotive Service Consultant plays a crucial role in delivering outstanding customer support and acting as the primary point of contact between clients and the service department. This position involves assisting clients with scheduling service appointments, providing accurate cost assessments, and suggesting essential...
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Copiague, New York, United States South Shore Kia Full timePosition Overview:The Automotive Service Consultant at South Shore Kia plays a crucial role in delivering outstanding customer support while acting as a bridge between clients and the service department. This position involves assisting clients in arranging service appointments, providing detailed cost assessments, and suggesting essential repairs or...
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Copiague, New York, United States South Shore Kia Full timeJob OverviewPosition Summary:The Automotive Service Consultant plays a crucial role in delivering outstanding customer support while acting as a bridge between clients and the service department. This position involves assisting clients in arranging service appointments, providing transparent cost assessments, and suggesting essential repairs or maintenance...
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2 months ago
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