Vehicle Service Advisor
3 weeks ago
Position Summary:
The Automotive Service Consultant plays a crucial role in delivering outstanding customer support and acting as the primary point of contact between clients and the service department. This position involves assisting clients with scheduling service appointments, providing accurate cost assessments, and suggesting essential repairs or maintenance services.
Key Responsibilities:
- Manage and organize service appointments for clients
- Evaluate customer requirements and offer comprehensive cost estimates for necessary repairs and maintenance
- Advise on required repairs and maintenance based on vehicle evaluations
- Keep clients informed about the status of their vehicles and any additional repair needs
- Collaborate with the service team to ensure timely service delivery
- Address customer questions and concerns professionally and promptly
Qualifications:
- Previous experience in an automotive service advisory capacity or a related customer service role
- In-depth understanding of automotive repair and maintenance procedures
- Exceptional communication and interpersonal abilities
- Capability to swiftly assess customer needs and provide suitable recommendations
- Strong analytical skills and meticulous attention to detail
- Proficient in utilizing software applications, including service scheduling tools
Benefits Offered:
- Competitive salary range of $70,000 to $100,000 annually
- Comprehensive health, dental, and vision coverage
- 401(k) retirement plan with employer matching
- Paid vacation and holidays
- Employee discounts on vehicle purchases and services
About Us:
South Shore Kia is a well-established automotive dealership dedicated to providing exceptional customer service and a diverse selection of new and pre-owned vehicles. Our service department is comprised of highly skilled professionals committed to ensuring customer satisfaction. Join our dynamic team and contribute to our ongoing success and growth.
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