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Office Manager
2 months ago
Job Summary:
The Office Manager will oversee the daily administrative operations of the whole office. The role requires strong organizational skills, a proactive attitude, and the ability to multitask in a fast-paced environment. You will ensure smooth office operations, support company growth, and enhance customer service by facilitating communication between departments, managing office resources, and maintaining accurate records.
Supervisory Responsibilities:
- Oversees the daily work activities of the office.
- Handles or assists with discipline of employees in accordance with company policy.
- Oversees the daily work activities of the Art, Customer Success, Production and Sales divisions.
- Fosters a positive work environment, promotes teamwork, and exemplifies the company’s core values.
- Recognize and award employees for outstanding certificates of achievement.
- Oversees employee performance reviews as needed.
- Performs or facilitates maintenance of office equipment including cleaning, maintenance, and repairs.
- Provides clerical support when needed to assist clerical staff with assigned administrative duties such as answering phones, sorting and distributing mail, and preparing documents.
- Oversees petty cash funds.
- Maintains inventory of office supplies; orders new supplies as needed.
- Maintains office files; implements an efficient system for other staff to access files and records.
- Work closely with the design, sales, and production teams to coordinate client orders and schedules.
- Handle customer complaints and resolve issues promptly and professionally.
- Manage calendars and schedule meetings for C-Suite and project teams.
- Prepare and proofread documents, reports, and presentations.
- Implement and maintain office policies and procedures.
- Partners with HR and assists with onboarding and training new employees.
- Organize team meetings, training sessions, and employee engagement activities.
- Monitor daily employee time cards and handle requests for time off. All management requests will need to be approved by the COO.
- Partner’s with the General Manager.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Extensive knowledge of office management procedures.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite or related software.
- Proficient with Google Suite Programs (sheets, drive, etc).
- High school diploma or equivalent required; Associate’s degree in office administration or related field preferred.
- 3-5 years of office management experience required. Within a service-oriented industry like vehicle wrapping, printing, or similar is preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times
Benefits/Perks
- Weekly Pay day
- Competitive Compensation
- Careers Advancement
- 401-k with company match
- Medical benefits on your first day of employment