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Vehicle Service Advisor
2 months ago
The Automotive Service Consultant at South Shore Kia plays a crucial role in delivering outstanding customer support while acting as a bridge between clients and the service department. This position involves assisting clients in arranging service appointments, providing detailed cost assessments, and suggesting essential repairs or maintenance tasks.
Key Responsibilities:
- Organize and manage service appointments for clients.
- Evaluate customer requirements and deliver comprehensive cost estimates for repairs and maintenance.
- Advise on necessary repairs and maintenance based on vehicle evaluations.
- Keep clients informed about the status of their vehicles and any additional repairs needed.
- Collaborate with the service department to guarantee timely execution of services.
- Address customer inquiries and concerns with professionalism and promptness.
- Previous experience in an automotive service consultant role or a related customer service position.
- In-depth understanding of automotive repair and maintenance procedures.
- Exceptional communication and interpersonal abilities.
- Capability to swiftly assess customer needs and provide suitable recommendations.
- Strong analytical skills and attention to detail.
- Proficiency in utilizing computer software applications, including service scheduling systems.
- Competitive salary ranging from $70,000 to $100,000 annually.
- Health, dental, and vision insurance plans.
- 401(k) retirement savings plan with company contributions.
- Paid time off and holiday benefits.
- Employee discounts on vehicle purchases and services.
South Shore Kia is a well-established automotive dealership dedicated to providing exceptional customer service and a diverse selection of new and pre-owned vehicles. Our service department is staffed with highly skilled professionals committed to ensuring customer satisfaction. Join our team and contribute to our thriving organization.
