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Automotive Service Consultant
2 months ago
Position Summary:
The Automotive Service Consultant plays a crucial role in delivering outstanding customer support while acting as a bridge between clients and the service department. This position involves assisting clients in arranging service appointments, providing transparent cost assessments, and suggesting essential repairs or maintenance tasks.
Key Responsibilities:
- Organize and manage service appointments for clients
- Evaluate client requirements and offer comprehensive cost evaluations for repairs and maintenance
- Advise on necessary repairs and maintenance based on vehicle evaluations
- Keep clients informed about the status of their vehicles and any additional repair needs
- Collaborate with the service team to guarantee prompt completion of tasks
- Handle client inquiries and concerns with professionalism and efficiency
Qualifications:
- Previous experience in an automotive service advisory capacity or a related customer service position
- In-depth understanding of automotive repair and maintenance procedures
- Exceptional communication and interpersonal abilities
- Capability to swiftly identify client needs and provide suitable recommendations
- Strong analytical skills and meticulous attention to detail
- Proficiency in utilizing software applications, including service scheduling tools
Employee Benefits:
- Competitive salary ranging from $70,000 to $100,000 annually
- Comprehensive health, dental, and vision coverage
- 401(k) retirement plan with employer contributions
- Paid leave and holidays
- Employee discounts on vehicle purchases and services
About South Shore Kia:
South Shore Kia is a well-established automotive dealership dedicated to delivering exceptional customer experiences and a diverse selection of new and pre-owned vehicles. Our service department is staffed with highly skilled professionals committed to ensuring customer satisfaction. Join our team and contribute to our thriving organization.
